[Resolved]  Apollo Pharmacy — order not delivered, money deducted and now no response from customer support

It's been three weeks and the order has not shipped, i paid in advance and there has been no refund.

There is no response from the customer care or sales team after sending multiple emails, phone calls and online chat.

Please see the attached emails.

Order id :[protected].
I ordered on sep 14th,

Praveen
+91 [protected]
+91 [protected]
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Aug 13, 2021
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2020
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.
Complaint comments 

Comments

No one from Appollo pharmacy has reached out to me yet.
It has been more than a month since I placed the order and my money was deducted.

I have talked to thier customer support 15 times and there is no reponse from them yet.

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