Apollo Pharmacy — Ordered Medicines Received After 4 days of Concern - #1277974

ORDER #[protected] expected to deliver by 8th Oct'22 at 10:30 am actually received on 11th Oct'22 at 10:15 am. Apollo247 Customer Services was giving false promises about delivery and keep then that relevant backend team working on expediting the delivery but no proper answer. I keep requesting them to provide what all medicines available from nearby stores but no help provided. I am told since it's single order so we can't split it and you have to wait for it. It's not acceptable that Medicine delivery taking 4 days where company tag is 2 hrs. I keep requesting them to connect me to escalation team but customer support not able to provide any help and keep telling to wait and wait. Which is not acceptable. I would like to levy atleast 5 times of my order value penalty on Apollo247 for amicable resolution.