[Resolved] Apollo Pharmacy — Paid for medicine but neither medicine delivered nor cash return back | |||
On 14/10/16, my wife went to apollo pharmacy at saket j block market to buy 3 pkt q gold f medicine. 1 pkt was available at pharmacy so sale person ensure home delivery of balance 2 strips and taken cash for that 2 strips rs.251 each i. E. Rs.502. They did not deliver medicine after 2 days instead of giving several telephonic reminders. 3rd day i went to pharmacy and asked for the medicine but found they did not maintain any record of cash being paid and medicine not delivered. One person keep searching and asking to another person who dealt and took half hours. Then after talking to another he refused to return cash or provide medicine without cash as he said it was not paid. Since my wife made mistake to trust him and not taking any written receipt of that payment, the sales person took advantage and cheated. I don't want any refund as it is our mistake but just want to inform this incident so it would not happen to any other and company should aware what their staffs are doing. Was this information helpful? | |||
Mar 29, 2017 Complaint marked as Resolved Apollo Pharmacy customer support has been notified about the posted complaint. Verified Support Nov 03, 2016 Apollo Pharmacy Customer Care's response Dear Emtiyaz, We are sorry for the inconvenience caused to you at our store and we assure that this issue will be addressed at the earliest. Please share your contact details for us to get in touch with you. Regards, Apollo Pharmacy | |||
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+91 40 6060 2424
No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
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