Apollo Pharmacy — Payment Issue

Purchased a Healing card and had deposited some amount in the card, I am very frustrated when using this card because when ever i purchase drugs by using card the staff of the Apollo Pharmacy says there don't know how to make payment through it and the person who is in charge is on leave or else he is not available . Their also say that the card purchased from another Apollo pharmacy is not valid... If i argue with them the simple answer there say is that talk to the supervisor and raise complaint... If this is the case why do i need this healing card... Yesterday nite i went to purchase the baby milk powder, I went to purchase those using my healing card but the simple answer i got from the pharmacy is that there don't know how to use the card, I pleaded them to try it to make payment using the card as I did not bring my bring my vault to give money but there insisted to do that...I went back to bring my vault and purchase...! I have money in the card but the card is not in use.. If in this case it is no use of purchasing the healing card and depositing the cash in it.

Adding the Address of the Pharmacy :

Apollo Pharmacy
Surya Complex, Shop No 9 & 10,
D.No 1-54/1, Car Shed Jn,
P.M. Palam,
Viskhapatnam-41

Hoping necessary action will be taken up against and make the employee of all pharmacy people to educate the staff working in every pharmacy so that no one will suffer the way I am having.