Apollo Pharmacy — Pharmacy technician doesn't know to read doctor prescription

Address:Tiruverkadu Chennai 600077

Hi Team,

I was in Tiruverkadu, Chennai- 600077.
Near my home two Apollo Pharmacy are there. One near Tiruverkadu temple my wife yesterday went to buy medicine in morning the pharmacy technician given me wrong tablet. Doctor prescription says MAXILIV(used for digestion and liver disease) but I got MAXGALIN 50 mg(used as a pain killer).

Since I cross check price I come to know the difference. Since a jaundice infection person if I took pain killer medicine it worsen my infection and get my health in trouble.

Then yesterday evening I went to Apollo Pharmacy opposite to Hyderabad briyani shop in Tiruverkadu Chennai - 600077, there I asked for Celvida Liv they search in system and said its not available. But when I saw in the nutrient powder rack I saw that name.

As a normal person I am able to recognise the name of the medicine but as a technician they are struggling and providing wrong medicine.

I don't want to make it an issue but please place a trained technicians to serve people. Atleast one trained person per pharmacy.

Hope this request is taken care and it will not happen again.

+1 photos
Was this information helpful?
No (0)
Yes (0)
Apollo Pharmacy customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Apollo Pharmacy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Apollo Pharmacy Phone
    +91 40 6060 2424
    Apollo Pharmacy Address
    No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
    View all Apollo Pharmacy contact information