[Resolved] Apollo Pharmacy — poor customer service at pharmacy

Aamir Pirzada

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 401107

Hello,
Today I went to Appollo Pharmacy located in Naya Nagar Branch, Near Asmita Club, Mira Road East, Thane for a face cream called ADACLENE. The staff present at the counter ignored my requirement and said its not available without checking it. I said him to atleast check in system inventory and the reply I got was that system is off due to some technical issues. As it was raining I waited to take shelter outside your pharmacy and at that time I noticed that there was nothing wrong with the computer as the other staffs were checking the details of some other customers requirement, this thing annoyed me a lot and I am parforced to write this complaint. Is this way the staffs are carrying the brand??

Was this information helpful?

No (0)

Yes (0)

Aug 23, 2018

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2018

Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0718-48 in your mail to enable us to address your concern on priority.