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Apollo Pharmacy Complaints & Reviews

3.1
Updated: Nov 6, 2025
Complaints 2013
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1205
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Apollo Pharmacy reviews & complaints page 77

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B
Balasubramanian Arumugam
from Chennai, Tamil Nadu
Jul 11, 2018
Resolved
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Resolved

Address: Chennai, Tamil Nadu, 600073

I am customer at Apollo hospital for the last 10 years and at pharmacy for 9 years. I received a message that I will get Apollo umbrella for purchase of Rs.1000 & above. I have purchased medicine for Rs.1410 on 9/07/18 but I was denied umbrella. Kindly clarify. Bill no 14534CC0050670. at RAJAKILPAKKAM branch. I was informed that stock not received. If stock is not received why the message. Also I asked, when the stock arrived can I get the umbrella. They said no.
A.Balssubramanian.
Aug 12, 2018
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2018
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0718-32 in your mail to enable us to address your concern on priority.
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    C
    Chandu Nannure
    from Hyderabad, Telangana
    Jul 10, 2018
    Resolved
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    Resolved

    I'm complaint about pharmacy

    Address: 500037

    Hi. Am Chandu Yesterday Iwas buy a tablet at Jagathgirigutta Allwyn Colony branch. He gave discount on that product after that I was asked him for Bill He said if I give a bill it will be Mrp price of it is OK
    I think Apollo pharmacy they give discount on every branch I bought so many with a bill.this is my first time I didn't get a bill maybe that store workers are doing something wrong Straight forward They Are Cheating the Customers.br...
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    M
    mohit9999
    from Delhi, Delhi
    Jul 10, 2018
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110085

    I have gave them my prescribtion of 50mg amd dey have delievered my mother a 100 mg dose, sge s a sugar patient, who will be responsible fr the consequences...
    thanks to god.. that at that momnt i decided to chk the medicines and i found faulty medicine...i want a strict action against your staf..and whn he arrived wd the replacement hebjust brought dfrnce amt of just one medcn..instead of 8 boxes...is dis how mch your staff is qualified...
    appolo pharmacy
    sec 13, dda market, rohini, delhi 110085
    Aug 12, 2018
    Complaint marked as Resolved 
    Apollo Pharmacy customer support has been notified about the posted complaint.
    Jul 10, 2018
    Updated by mohit9999
    my phone no. for the conversation [protected] [protected] mohit jain
    r/o 132 canara apartment sec 13 rohini delhi 110085
    Jul 10, 2018
    Updated by mohit9999
    phone no. attached of the outlet

    Verified Support
    Jul 12, 2018
    Apollo Pharmacy Customer Care's response
    Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0718-30 in your mail to enable us to address your concern on priority.
    Verified Support
    Jul 12, 2018
    Apollo Pharmacy Customer Care's response
    Your phone no is protected by consumer complaints, please respond the above email id with your contact details, we can take the action immediately about your query. Once again sorry for the inconvenience.
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      A
      from Hyderabad, Telangana
      Jul 9, 2018
      Resolved
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      Resolved

      Address: Hyderabad, Telangana, 500082

      I visited Apollo pharmacy anandnagar branch on 8 July 2018 at 11:40 pm.
      I brought a medicine and I was not given discount on that product.
      The salesperson naveen said that Apollo pharmacy has a rule that no discount will be given on any medicine after 10:00 pm in night.
      I hope I will be given a refund for the discount amount on my next purchase.
      Aug 10, 2018
      Complaint marked as Resolved 
      Apollo Pharmacy customer support has been notified about the posted complaint.
      Verified Support
      Jul 10, 2018
      Apollo Pharmacy Customer Care's response
      Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0718-22 in your mail to enable us to address your concern on priority.
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        D
        Diptirai
        from Noida, Uttar Pradesh
        Jul 9, 2018
        Resolved
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        Resolved

        Address: New Delhi, Delhi, 110007
        Website: Www.Apollo pharmacy.com

        I m from north delhi your near by pharmacy in Shakti Nagar when I ordered some medicine thy didn’t delivered on time
        When I cal 4-5 times he told me delivery boy is in field, u get ur medicine wth in 15-20 min. My home wthin 7 min walking distance wth ur pharmacy. I ordered my medicine at4:30pm till9:45 I didn’t get the medicine the in the pharmacy he speak roodly and in the end I told him I complained abt you he replied sure Kar do complain
        The behaviour of that guy is very bad he didn’t get the patient will call for medicine only
        Aug 9, 2018
        Complaint marked as Resolved 
        Apollo Pharmacy customer support has been notified about the posted complaint.
        Verified Support
        Jul 09, 2018
        Apollo Pharmacy Customer Care's response
        Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0718-21 in your mail to enable us to address your concern on priority.
        Thanks for be concern wth customer complaint, hope it wouldn’t repeat again in future, i[censored] concern abt ur patient complaint your quality work and image of your company name both becomes safe, becoz
        of rude staff or uneducated staff thy getting down to ur status..so it’s gud to be in touch wth ur staff and hire always educated staff who understood the problem of patients.
        Becoz you People attend patients not customer only.
        Apollo Pharmacy Customer Care's response, Jul 23, 2018
        Verified Support
        Sure Madam, Please take your suggestions and forward to HR Team, Thank you
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          P
          praneeth rao
          from Hyderabad, Telangana
          Jul 4, 2018
          Resolved
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          Resolved

          unethical behaviour of staff

          Address: 506370

          Apollo pharmacy address - 100 ft road, ngos colony, next to venkateshwara swamy temple, hanmakonda

          1) i purchased lumbar spine support belt from the store on 30th june.in advance i had already mentioned that i would return it if the size does not fit. I did replace with xl size on same day. I wasn't given any bill for the product.

          2) next day when we visited our doctor he said this is not the right belt to be...
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          A
          A Shashidhar
          from Yarada, Andhra Pradesh
          Jul 2, 2018
          Resolved
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          Resolved

          Visited to apollo pharmacy, 28-26-6, kanithi colony, vadlapudi, visakhapatnam - 530026, to buy a medicine cal vees ct. I had asked them to give 7 tablets but they are denied to give loose tablets and forced me to buy complete strip of 15 tablets. I had requested them but even though they are insisting me to take complete strip of 15 tablets. I do not have any other option but to buy the complete strip with the bill no. 15432cs0143567 dated 01.07.2018. Balance 9 tablets are no use for me.

          Requested to take necessary action against the store to avoid similar situation in future.
          +1 photos
          Aug 4, 2018
          Complaint marked as Resolved 
          Apollo Pharmacy customer support has been notified about the posted complaint.
          Verified Support
          Jul 04, 2018
          Apollo Pharmacy Customer Care's response
          Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0718-03 in your mail to enable us to address your concern on priority.
          Verified Support
          Jul 04, 2018
          Apollo Pharmacy Customer Care's response
          As a Policy If have Valid Prescription, We will cut strip even if 1 Tablet is Written. Without Prescription we recommend buying 1 Strip so Customer has All Details Including Expiry Of Medicine.
          I have purchase apollo ra1002 glucometer last year since six months iam searching for strips and not finding at all. Why do you sell glucometers when strips are not available?. Exechange my machine with another one which have strips to buy
          Apollo Pharmacy Customer Care's response, Jul 4, 2018
          Verified Support
          Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP0718-04 in your mail to enable us to address your concern on priority. We replace the machine or arrange the strips at your nearest store.
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            S
            Susweta Mukherjee
            from Kolkata, West Bengal
            Jun 29, 2018
            Resolved
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            Resolved

            bill not given against purchase

            I purchased suthol and hand sanitizer at the kolkata airport on 26-jun-18 (Tuesday), early morning before 5:00am.

            Firstly, there was no person at the counter for some time.

            Then when i got him, he said at that hour he sells only for emergency. But unless he speaks to the customer, he would not know the emergency. Also, unless it is absolutely necessary, no person would purchase medicine or other items from the.br...
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            K
            krishnakanthkk44
            from Bhubaneshwar, Odisha
            Jun 26, 2018
            Resolved
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            Resolved

            Address: Bellary, Karnataka

            When i was purchasing pharmaceutical products, i gave debit card for swiping.
            When i was entering pin, the biller was peeping into my pin number. He suggested not keep such pattern in the pin.
            He peeped into my private and secret pin number.

            Please address the issue.
            This below pharmacy is the address where incident happened.

            Apollo pharmacy
            Beside cowl bazaar police station
            Bellary

            Thanking you
            Jul 30, 2018
            Complaint marked as Resolved 
            Apollo Pharmacy customer support has been notified about the posted complaint.
            Verified Support
            Jun 29, 2018
            Apollo Pharmacy Customer Care's response
            Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0618-40 in your mail to enable us to address your concern on priority.
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              J
              Jaivardhan833
              from Hyderabad, Telangana
              Jun 26, 2018
              Resolved
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              Resolved

              Address: 530008

              We are very much frustrated on the behavior of one of the staff of apollo pharmacy of d. No.[protected]/1/1, shop no.2,, main rd, ayyappa nagar, muralinagar, madhavadhara, visakhapatnam, andhra pradesh 530007. He was arguing with us, using harsh words that he delivered the medicines and moreover he claimed that we didn't pay for it. Whereas nobody actually came for delivering the medicines. We have been dealing with them from almost 7 years but never this kind of thing happened, but today it was unbearable. I hope you take strict action against that man who was extremely harsh towards us.
              Jul 30, 2018
              Complaint marked as Resolved 
              Apollo Pharmacy customer support has been notified about the posted complaint.
              Verified Support
              Jun 29, 2018
              Apollo Pharmacy Customer Care's response
              Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0618-38 in your mail to enable us to address your concern on priority.
              I am purchasing a sturgeon tablet 40/06/18 which is cost 154 INR, they are not accepting to return tablet kindly do the needful help.

              apollo staff - Comment #3147162 - Image #0
              Apollo Pharmacy Customer Care's response, Jul 6, 2018
              Verified Support
              Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP0718-11 in your mail to enable us to address your concern on priority.
              I have made payment of Rs.280/- to Apollo Pharmacy.Amount got deducted from Paytm but
              pharmacist said some problem with the system and got the amount by my debit card once again. He has told amount will be refunded. I am extremely disappointed with such act.

              apollo staff - Comment #3148091 - Image #0
              Apollo Pharmacy Customer Care's response, Jul 6, 2018
              Verified Support
              Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP0718-12 in your mail to enable us to address your concern on priority.
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                D
                deepdeepu
                from Edakkulam, Kerala
                Jun 26, 2018
                Resolved
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                Resolved

                Address: 500092
                Website: Apollo pharmacy

                Hi,
                This is pradeep.
                To day morning 4:10 i have visited my nearest apollo pharmacy regarding some medical emergency.

                But the sales executive not able to respond my voice just he is sleeping in deep sleep.

                Please find the attach photos and try to be not face any one this issue like me.

                Thanks
                Pradeep
                +1 photos
                Aug 14, 2018
                Complaint marked as Resolved 
                Apollo Pharmacy customer support has been notified about the posted complaint.
                Verified Support
                Jun 29, 2018
                Apollo Pharmacy Customer Care's response
                Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0618-39 in your mail to enable us to address your concern on priority.
                Phone pay, or any online payments is not working, and very poor maintenance and very rude and delayed door delivery, this branch is at sivalayam Street, bhavanipuram, Vijayawada. Please make sure it in improving services I was a regular costumer and very need in online payment and door delivery services please help.
                Apollo Pharmacy Customer Care's response, Jul 4, 2018
                Verified Support
                Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP0718-06 in your mail to enable us to address your concern on priority.
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                  M
                  Mahesh Dakshnamurthy
                  from Chennai, Tamil Nadu
                  Jun 23, 2018
                  Resolved
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                  Resolved

                  Address: Chennai, Tamil Nadu, 603103

                  I went to Apollo pharmacy on 21 Jun 2018 at navallur Chennai 603103, and requested for 6 tbalets of rafigut 400mg as prescribed by the doctor, but the pharmacist forced me to buy 10 tablets the whole strip of 10 tablets and they will not sell 6 tablets as said by the pharmaceutical company which sells the drug .The cost of medicine was 156 inr where as the cost of whole strio was 260inr .Is Apollo pharmacy only for the rich. Apollo pharmacy taking people for ride.pls join hands if you feel i am correct.
                  Jul 25, 2018
                  Complaint marked as Resolved 
                  Apollo Pharmacy customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 23, 2018
                  Apollo Pharmacy Customer Care's response
                  Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0618-31 in your mail to enable us to address your concern on priority.
                  Rishra branch always avoid bill & discount for any medicine purchase. After asking bill, they issue these problem that server down. Printer damaged. & take full MRP.
                  Apollo Pharmacy Customer Care's response, Jun 29, 2018
                  Verified Support
                  Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP0618-41 in your mail to enable us to address your concern on priority.
                  What the [censored]r miyapur x road branch sellers doing there plz check u r people doing there. Visit the place as a customer. Then u now the problem of the customers no response they din't care you...

                  Check youuuuu foools
                  Apollo Pharmacy Customer Care's response, Jun 29, 2018
                  Verified Support
                  Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP0618-41 in your mail to enable us to address your concern on priority.
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                    A
                    Arun.Udhayam
                    from Chennai, Tamil Nadu
                    Jun 22, 2018
                    Resolved
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                    Resolved

                    Address: 630001

                    Apollo pharmacy ambedkar statue karaikudi, providing wrong info, when asked shouting at the customer before all indecently, arrogant attitude and behaviour. That too with the regular customers. Please do the needful. Apollo pharmacy name will be tarnished.
                    Also they try to push products. It creates an embarrassing situation. Whatever the reason, shouting arrogantly is not acceptable.
                    Jul 25, 2018
                    Complaint marked as Resolved 
                    Apollo Pharmacy customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 23, 2018
                    Apollo Pharmacy Customer Care's response
                    Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0618-30 in your mail to enable us to address your concern on priority.
                    Buyed vasline lip care yesterday next day tried exchange with another vasline skin care but they saying no exchange is valid due to the product was Buyed yesterday. So kindly requesting to solve the problem
                    Apollo Pharmacy Customer Care's response, Jun 29, 2018
                    Verified Support
                    Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP0618-43 in your mail to enable us to address your concern on priority.
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                      C
                      Chinni Maniekaanth Avisetti
                      from Nellore, Andhra Pradesh
                      Jun 21, 2018
                      Resolved
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                      Resolved

                      Address: 534275
                      Website: [email protected]

                      Cerelac stage 2 apple cherry one pkt i purchased by phone pe but two times paid the amount is 170.50 that transaction no is1) c1806171640091466578582 & same 170.50 2) c1806171639370116578269 so please give me back my money please give me back my money please help me my mobile no is [protected] check & verify my transaction date is june 17 2018 and time is 4:39pm first 4:40pm is second transaction time
                      +1 photos
                      Jul 25, 2018
                      Complaint marked as Resolved 
                      Apollo Pharmacy customer support has been notified about the posted complaint.
                      Jun 21, 2018
                      Updated by Chinni Maniekaanth Avisetti
                      West godavari district narasapur Andhra Pradesh 534275

                      Verified Support
                      Jun 23, 2018
                      Apollo Pharmacy Customer Care's response
                      We have made a note of the details. Our official will get in touch with you.
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                        V
                        Vinay Kumar P M
                        from Bengaluru, Karnataka
                        Jun 21, 2018
                        Resolved
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                        Resolved

                        Address: Davanagere, Karnataka, 577004

                        Hi,
                        My name is vinay, i have purchased dental floss instead of interdental brush on 20/06/2018 at apollo pharmacy sarswathi nagar, davangere, karnataka. When i asked them to exchange the product they refused to do so by saying you're the first/only customer to purchase at their store.
                        Is there any chance that i can exchange my purchase of dental floss to interdental brush
                        +1 photos
                        Jul 24, 2018
                        Complaint marked as Resolved 
                        Apollo Pharmacy customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 23, 2018
                        Apollo Pharmacy Customer Care's response
                        Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0618-27 in your mail to enable us to address your concern on priority.
                        Very rude staff and pathetic services. Do not listen to the customer and bill without asking. Argue back with customers.
                        Apollo Pharmacy Customer Care's response, Jun 23, 2018
                        Verified Support
                        Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP0618-28 in your mail to enable us to address your concern on priority.
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                          P
                          PERUMALLA SRIKANTH
                          from Lucknow, Uttar Pradesh
                          Jun 20, 2018
                          Resolved
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                          Resolved

                          Address: Kurnool, Andhra Pradesh, 518501

                          My self p madhavi latha from nandyal, andhra pradesh we purchase medicenes from apollo more than 50, 000 rs. We requrired cardiac medicine urgently, we called to apollo pharmacy in nandyal, they didn’t deleveverd medicine and they are not responsible persons for customers. So, please take immediate reaction on corncerned persons. We have faith on apollo pharmacy, but don’t loose customers faith.
                          Aug 12, 2018
                          Complaint marked as Resolved 
                          Apollo Pharmacy customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 12, 2018
                          Apollo Pharmacy Customer Care's response
                          Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0718-33 in your mail to enable us to address your concern on priority.
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                            S
                            Sanjay Bora
                            from Delhi, Delhi
                            Jun 19, 2018
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110003

                            Dear sir,

                            I had a prepaid healing card of appollo pharmacy number [protected]. I have lost this card somewhere at home. Now i want a duplicate card issued but the appollo pharmacy in khanna market, jor bagh, new delhi says that they cannot issue it and only appollo pharmacy customer care can get it done. Please help me out in issue of duplicate card.

                            Sanjay bora
                            Mobile [protected]
                            Jul 21, 2018
                            Complaint marked as Resolved 
                            Apollo Pharmacy customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 20, 2018
                            Apollo Pharmacy Customer Care's response
                            We are sorry for the inconvenience caused to you. We have made a note of the details. Our Official will get in touch with you
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                              G
                              Geesaybha
                              from Bengaluru, Karnataka
                              Jun 18, 2018
                              Resolved
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                              Resolved

                              Apollo pharmacy in rbi layout jp magar bengaluru, very pathetic customer service. Placed order in the morning 8.30 am didnt get the medicines till 2.00 pm. One medicine was not available after two follows up delivered.
                              Asked for two bills as two different patients only one bill delivered. When asked curtly told two separate bills discount will not be given but information not given in the morning - when order taken with clear instructions for two different bill. When checked in your website this detail is not mentioned. Very lackadaisical staff and store incharge mr. Prathap.

                              I have contacted this pharmacy due to
                              1) apollo pharmacy
                              2) discount 10% given on medicals
                              3) 500 meters from my residence
                              The staff are very pathetic and rude. Not. Briefing customer about what are the schemes etc. Hope the concerned authorities will look into this and take appropriate action on the staff. People in service industry need to be approachable and customer is customer whether physically present or not. I approached because of the brand name because of one branch let the brand name not suffer.
                              Thanks
                              Aug 12, 2018
                              Complaint marked as Resolved 
                              Apollo Pharmacy customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 12, 2018
                              Apollo Pharmacy Customer Care's response
                              Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0718-34 in your mail to enable us to address your concern on priority.
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                                H
                                Harsh1126
                                Jun 17, 2018
                                Resolved
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                                Resolved

                                Address: Vadodara, Gujarat, 390006

                                At harni warasiya road branch of applo pgarmacy of ta and dist baroda state gujarat. I have visited for a perticular medicine.
                                Sales person said he his having medicine but not avaible in his stoke. So he can not prepare bill and he force me to buy without bill. (Also offer discount without bill)
                                I denied to buy without bill and visited one day later. Then also same thing happen.
                                This contiues upto whole weak. Daily i visit shop but sales person avoid me after arrogent reply and not showing intension to prepare a bill.
                                So why he is not agree to prepare bill.?
                                Why these much delay for a medicine?
                                How much time do u take to enter a perticular medicine inbyour stoke to prepare a bill?
                                These type of greedy and lethargic attitude does not suitable for prestigious firn like yours
                                Pl take action against such sales person other wise i will complaint in consumer court.
                                Jul 21, 2018
                                Complaint marked as Resolved 
                                Apollo Pharmacy customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 18, 2018
                                Apollo Pharmacy Customer Care's response
                                Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0618-19 in your mail to enable us to address your concern on priority.
                                Why cant I avail discount as soon as I buy a stuff in your pharmacy ? Why is it gi en aa credit in mobile phone ?

                                I am needy and I need instant discounts when I am paying in cash.
                                Apollo Pharmacy Customer Care's response, Jun 29, 2018
                                Verified Support
                                Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP0618-44 in your mail to enable us to address your concern on priority.
                                He is not respond properly.
                                I purchased sugar tablets at 7:00pm on 12th Jun 2018.But he did not given Respons. His behavior is a very bad . ur Baradevi Store
                                Apollo Pharmacy Customer Care's response, Jun 29, 2018
                                Verified Support
                                Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP0618-45 in your mail to enable us to address your concern on priority.
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                                  nagarajupolicenarasimhaiah
                                  from Bengaluru, Karnataka
                                  Jun 15, 2018
                                  Resolved
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                                  Resolved

                                  Address: 560098

                                  I am regular customer of rr nagar appollo pharmacy. My purchases are about 15 thousands per month. I am a customer for about 6 years. Today morning i asked for losar 25 and assurance was given that it will be available at 6 pm. I approached them around 9.45 pm. They were very generous that they have not brought that medicine. Earlier they used to give home delivery, but they are so kind, there is nothing like home delivery. The reply given was very casual. Hope any such callous attitude is highly deplorable. This is not my first experience, i have experienced earlier also, being a senior citizen the irresponsible behaviour and attitude can be tolerated only by people of their type only. I have decided not to visit appollo pharmacy and i will inform other friends about the attitude towards customers. Hope such type of service is not given to other customers. Thank you for the services rendered earlier. P. N. Nagaraju, deputy zonal manager retd. Life insurance corporation of india.
                                  Jul 19, 2018
                                  Complaint marked as Resolved 
                                  Apollo Pharmacy customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 18, 2018
                                  Apollo Pharmacy Customer Care's response
                                  Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0618-18 in your mail to enable us to address your concern on priority.
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