[Resolved]  Apollo Pharmacy — poor delivery, incomplete orders, not dependable

Address:Vasundhara Enclave Delhi, New Delhi, Delhi, 110096

Your store in vasundhara enclave in plaza mkt and sunrise plaza. We order regularly from sunrise store. We stay just a few metres away from the store. Anything ordered is delivered not before 2 hrs and many times after 4 hrs. Whenever we order medicines for an entire course and entire rx, either the medicine is not available or the quantity is short. While taking order they do not mention anything. Not even later. They just come late and deliver and leave. When we start checking, we find half of the order is incomplete. On 24th i ordered few items with a request for immediate delivery at 8.30 am. He told will send the order immediately. At 12pm i had to remind them and finally the order arrived at 1pm. Yesterday at 7.52pm i ordered cifran 500 14tabs, he said can he send other brand, i said ok. He delivered it at 10.30pm and that too 2 tabs short. Didn't even infirm us. Why should we take medicines from such a shop which is not dependable, reliable and has no respect for customers. I stopped taking medicine from plaza mkt store because of this.

Very poor non dependable, nonreliable service of apollo pharmacy.
Was this information helpful?
No (0)
Yes (0)
Oct 6, 2019
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2019
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apollo Pharmacy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1997
    Pending
    76
    Resolved
    1202
    Apollo Pharmacy Phone
    +91 40 6060 2424
    Apollo Pharmacy Address
    No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
    View all Apollo Pharmacy contact information