[Resolved] Apollo Pharmacy — poor service, worst response

PASUPATHY CHANDRASEKARAN

from Chennai, Tamil Nadu

Oct 23, 2019

Address: 63/27,SRP KOVIL STREET,AGARAM, Chennai, Tamil Nadu, 600082

Sir,
Apollo pharmacy nearby my home is located in srp koil street agaram, chennai 82. The team is very worst behaviour, while giving order for medicine they are taking orders. But not delivering even after several reminders. Some times they cut the call after receiving our voice. We are struggling past three months. If no person is available they should respond politely. My last order is pending for a week time.

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Nov 24, 2019

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2019

Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP1019-47 in your mail to enable us to address your concern on priority.

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Comments

Sankarsomy

from Mumbai, Maharashtra

Nov 1, 2019

Hi I am sankar, Today I visit our ambattur ot branch for buy some medicine.But your staff Mr.Gopala Krishnan service was very worst and attending a customer service was upset me.Please teach your staff to how to handle the customer.Thank you

Apollo Pharmacy Customer Care's response, Nov 4, 2019

Verified Support

Thank you for bringing this to our notice. We’ll forward to the concerned department, They will take the corrective action. We apologize for the inconvenience once again.