[Resolved]  Apollo Pharmacy — product return/exchange

Address:Apollo pharmacy, Gole Market, JNV Colony, Bikaner, Bikaner, Rajasthan, 334001

I purchased a product/medicine from apollo pharmacy, jnv colony, bikaner 334001 & made payment through paytm.. But when i visited the store again to exchange the item.. The store person refused to exchange the product just because i have made payment through paytm... This was clearly wrong... The store had no such notifications about return policy.
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Nov 25, 2019
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2019
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP1019-20 in your mail to enable us to address your concern on priority.
Oct 14, 2019
Updated by Fiona001
Dear Team @ Apollo Pharmacy... As desired by you... i have mentioned my contact details in the said mail.. Pls notify further...

[protected]
Rajender
Jai Narayan Vyas Colony, Bikaner 334001 (Raj)
Oct 15, 2019
Updated by Fiona001
Team @ Apollo pharmacy...
Still waiting for your action nd response...
Le me tell u I am not at all satisfied with all ur actions...
Verified Support
Oct 24, 2019
Apollo Pharmacy Customer Care's response
Hi, we did not receive any email from your side and consumer complaints are not showing your contact number ([protected]), Pleas share me your contact details once again to this email id :: [protected]@apollopharmacy.in, we will sort out immediately.
Complaint comments 

Comments

We need farex stage 1nutrica milk powder...it is not at all available in the apollo pharmacies...please provide as many as possible farex powders..we need them urgently..
Apollo Pharmacy Customer Care's response, Oct 14, 2019
Verified Support
Thank you for contacting us, Please share your address, so that we can arrange the product from you nearest location store

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