[Resolved]  Apollo Pharmacy — purchased the medicines through apollo 24/7 app not even delivered at

We ordered medicines for our baby through apollo 24/7 app on 25 th of march 2020, before placing the order it show the delivery time is one day (26th of march ) still now we haven’t received any update about the order even we called to customer care there is no response and tried in all the ways i wrote emails and visited the store near my place but no use.
below I’m attaching the order details as well as the payment plz look in to it ans delivery the product asap
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May 5, 2020
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2020
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.
Complaint comments 

Comments

Ordered babies milk powder on 25 March. Order was cancelled without my notice and also didn't not get refund yet. Please check
I had raised an order for baby diapers on 26th March, which is shown as processed but still no update on shipping.
There is no option to cancel as well. I tried to reach customer care but nobody is picking neither are they replying to the mails..
Ordered 8th may in Apollo 24/7 but status showing delivered on 13th May at 11:13 PM.
My order is[protected] and it was not delivered.
I tried to raise concerns but in 24/7 wts up did not give any response.

Kindly help how to get my money or order?

ashewa's reply, Aug 19, 2022
Did you got the refund or product brother ?
Hi Apollo Team,
record[protected].wav

We ordered checkfall 10% for me through apollo 24/7 app on 9th of Dec 2022, before placing the order it show the delivery time is same day (9th of Dec ) still now we haven’t received one of the product and any update about the checkfall 10% order & if I am speaking with Delivery Agent he is not giving proper information and also even we called to customer care there is no response and tried in all the ways i wrote emails.
below I’m attaching the order details as well as the Delivery Agent voice recording and contact number of that person and payment also plz look in to it ans delivery the product asap or refund my money.

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