[Resolved]  Apollo Pharmacy — Refund issue

I have made purchase on apollo pharmacy website on 15th may 2020 with order id :[protected]. Firstly they put my order on hold due to invalid prescription and when i mailed them a proper prescription they didn't process my order instead they cancelled the order without any information or notification and then they kept my money as well. They didn't provide any refund as well. Also the customer care is quite stupid that they won't attend the calls or reply back via mail. They aren't aware they have an online e-commerce business to handle. Please shut down this fraud business and make them refund my amount, it's already been 12 days since my order was cancelled by them.
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
May 28, 2020
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apollo Pharmacy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1997
    Pending
    76
    Resolved
    1202
    Apollo Pharmacy Phone
    +91 40 6060 2424
    Apollo Pharmacy Address
    No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
    View all Apollo Pharmacy contact information