Apollo Pharmacy — Refund issue with partially delivered order

My order number is[protected] .Upon missing the delivery date of 10th June, i placed an cancelation request anf i was confirmed over email that my order is cancelled and i'll get my refund in 1-2 days. However it was lie. The order was never canceled and after few days it magically delivered to my doorstep. Upon checking, i found that i ordered 4 quality and got only 3. Since then after hours of call with customer support and 3 weeks of time, they managed to scheduled a return pick up and got it picked up By courier partner on 17th June.

However, now they are saying they received 1 Quantity and nonvody bothered to inform me this until i call back after a week. Also in between, i have been following up over email.

It seems that Apollo is stealing my hard earned money by creating such nuisance and harresing me. No one from customer support is efficient and helpful to provide a resolution to my problem.

Hence writing it to you to help us with this.
Was this information helpful?
No (0)
Yes (0)
Apollo Pharmacy customer support has been notified about the posted complaint.
Complaint comments 


Dear Customer,

Please write back to us with your registered mobile number and the email ID for escalating the complaint further.

Thanks & Regards,

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Apollo Pharmacy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Apollo Pharmacy Phone
    +91 40 6060 2424
    Apollo Pharmacy Address
    No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
    View all Apollo Pharmacy contact information