Apollo Pharmacy — Refund issue with partially delivered order

My order number is[protected] .Upon missing the delivery date of 10th June, i placed an cancelation request anf i was confirmed over email that my order is cancelled and i'll get my refund in 1-2 days. However it was lie. The order was never canceled and after few days it magically delivered to my doorstep. Upon checking, i found that i ordered 4 quality and got only 3. Since then after hours of call with customer support and 3 weeks of time, they managed to scheduled a return pick up and got it picked up By courier partner on 17th June.

However, now they are saying they received 1 Quantity and nonvody bothered to inform me this until i call back after a week. Also in between, i have been following up over email.

It seems that Apollo is stealing my hard earned money by creating such nuisance and harresing me. No one from customer support is efficient and helpful to provide a resolution to my problem.

Hence writing it to you to help us with this.
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Apollo Pharmacy customer support has been notified about the posted complaint.
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Dear Customer,

Please write back to us with your registered mobile number and the email ID for escalating the complaint further.

Thanks & Regards,
Kiran

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