[Resolved]  Apollo Pharmacy — Refund not initiated for non delivery of Montair lc against order id[protected] apollo 24/7app

Website:

apollo 24/7 app

I had ordered medicines from apollo app on 14th Jan 2022 with order id[protected] and paid Rs1250. however bill was generated for Rs 760 and Montair LC was removed from the order citing out of stock.

However refund for non delivery of Montair LC was not provided instead refund of Rs 1.25 was provided which was adjustment towards MRP of delivered medicine.

So total Paid amount was Rs 1250
Bill amount was Rs 760
Amount refunded was Rs 1.25

I have raised complaint through whatsapp number and also email [protected]@apollo247.com with request #340513.