[Resolved] Apollo Pharmacy — refusal to return prescription antibiotic purchased | |||||
I am a regular customer from apollo pharmacy, kamla nagar, delhi 110007 outlet making a cumulative purchase of around ~30000 rs. I made a purchase of prescription antibiotic for a course of 5 days however it resulted in skin allergy after first dosage (1 tablet only). Pharmacy refused to return remaining strip with 9 intact tablets very casually claiming that we cannot return cut strips even though we give cut strips of same medicine. Incident shows malpractice where chemist only give or take back in full strip or none regardless of prescribed dosage by doctor. 1.in case recovery is faster or medicine does not suit patient, there is no return o[censored]nused ones. 2.in case prescription is of lesser than strip size offered by company, customer is still forced to buy complete strip regardless of prescribed dosage. In both situations, passing on losses to customer. Was this information helpful? | |||||
Nov 15, 2018 Complaint marked as Resolved Apollo Pharmacy customer support has been notified about the posted complaint. Verified Support Oct 15, 2018 Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP1018-36 in your mail to enable us to address your concern on priority.
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1 Comment | |||||
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Chennai sithapakkam branch pharmacist misleading customers. Customer contact [protected]
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Apollo Pharmacy Customer Care's response, Oct 27, 2018
Verified Support
We have made a note of the details. Our official will get in touch with you.
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No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
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