Apollo Pharmacy — Report are not up to the mark and agent also not providing correct information

Team - Here is the Order Id: #[protected] and Order Id: #[protected] which i booked from 24*7 Apollo app but all services were not up to the mark, i did same level of test from other hospital and it was heal and heaven difference, if i continue with doctor investigation with Apollo report i would die, hence please take care my request, either please do my rest or refund my money ASAP. Here is the UHID : AGHL.[protected]
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Dear Customer we regret the inconvenience caused please share
jobrajib's [Complaint's author] reply, Aug 4, 2021
what you need me to share??? let me know in details...
We need order ID to check with our team what exactly the problem is and we can resolve the issue
jobrajib's [Complaint's author] reply, Aug 5, 2021
I hope you did not went through my request in details, i have mentioned all in details, again i am giving : Here is the Order Id: #247254596 and Order Id: #247252037, UHID : AGHL.0001667285
Dear Customer,
As per the Order IDs shared by you. The orders were placed on 06 & 07 August 2020 out of which one order was cancelled. You have ordered an Apollo Pharmacy Optima Vaporizer Steam Inhaler last year where the warranty period has expired. Hence, we regret to inform you that we cannot replace the product nor initiate a refund.

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