[Resolved]  Apollo Pharmacy — rude behavior from the staff

Too worst medical pharmacy which i have visited so far. Staff of the store are too careless. They will treat the customers as fools. They are spoiling the reputation of the company. Our 100% trust towards the apollo pharmacy became 0% because of this store. Maintaining the store with liers.

We went to stores on 19 july 2018 for a particular medicine which was not available at that time and therefore the staff has registered the request and asked us to come on 22nd july 2018 and told us they will intimate through a call when product arrives to the store. We waited till 26 july 2018 for their call and we directly approached the store and noticed that the medicine has not reached yet and we got response that it will take 2 more days. Till today 31 july 2018 we didn't receive the medicine mean while we visited the store 2 times. Now the staff replied that he has given the product to someone else thinking that it is we. After these many days we are not having the medicine. My experience says that believing these people in critical conditions may lead to collateral damage. Requesting the management to look after this issue seriously.
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Sep 1, 2018
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2018
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0718-69 in your mail to enable us to address your concern on priority.
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    +91 40 6060 2424
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    No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
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