| Address: | Opp Kamala Nehru park, Erandwane, Pune 411004 |
Apollo pharmacy, Opp Kamala Nehru park, Pune 411004
Bill no 12137WS0004139 dated 25.12.2021
Myself and my wife Aparna are regular customers to above shop. Yesterday I ordered some medicines and I was promised by Mr. Amol Dhahe that I will surely get it by 5 pm today. As no one called by 5 pm today, I called the pharmacy at 6 pm and I was told that 4 medicines are missing from the list I ordered. When asked why I was not informed as yesterday I was promised to get all medicines which were urgent to me. The person Amol Dhahe was extremely rude on phone. When I visited the pharmacy he was again rude and also raised his voice. Other employees were very polite and accepted their mistake. But Amol had no regret and was very very rude to me. I am CEO of German Multinational responsible for ASEAN, South Asia, Middle East and Africa and I thought it’s my responsibility to bring this to your notice as it tarnished image of your esteemed organization. Pl reprimand this employee who talks rude to polite customers. Pl allots me customer complaint number and let me know your action. Thanks. Regards, Niranjan and Aparna Nadkarni ([protected], [protected]) niranjan.[protected]@gmail.com Was this information helpful? | 
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