Apollo Pharmacy — Rude staff

Address:16256 Apollo Pharmacy, No. 430 Ground Floor, GNT Road, Gummidipoondi, Thiruvallur.

I bought Lactogen and baby feeding bottle in apollo pharmacy(Gummidipundi) on Aug 09 at Rs.582. While I'm doing UPI payment the billing staf[censored]rge me to do it immediately but the payment was loading. So I paid in my debit card but the UPI payment also done. The bill paid two times. When I'm asking the staff, he said "he will check the transaction report and it will take one day". So I got his number and called him next day. He spoke to me rudely and not gave proper response, he said like will check next day. Now(Aug 15) he blocked my number. Then I called to the customer care, there also I didn't get the proper response. I need my money back. I have attached my payment proof.
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Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2021
Apollo Pharmacy Customer Care's response
Dear customer, in order to assist you better, please share your contact details to [protected]@apollopharmacy.org and someone from our team will call and assist you.
Sep 12, 2021
Updated by Mageshwari Ganesan
Contacted customer care through email. They gave a lovely support and our amount has been refunded. Thanks Apollo pharmacy
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Had a conversation with customer care team. They gave a lovely support and our amount has been refunded. Thanks Apollo pharmacy

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    Apollo Pharmacy Phone
    +91 40 6060 2424
    Apollo Pharmacy Address
    No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
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