[Resolved]  Apollo Pharmacy — sanitary napkins quality issue

Hello,

I had purchased 4 apollo sanitary pads ultra thin xl 15 pads and highly dissatisfied with the product quality. Manufacturing date of the same pproduct is feb 2018. I noticed that pad doesn't stick properly and outer line gets torn in some pads while using.

I still have 2 unused packets left and i no longer intend to use those pads. I liked apollo products in the past and was regular customer of many products.

Pls provide remedial solution for the problem.
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Oct 4, 2018
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2018
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0918-07 in your mail to enable us to address your concern on priority.
Complaint comments 

Comments

Dear Apollo team,

I have a Apollo loyalty card number [protected] with my old number [protected] but unfortunately I changed my that old number to new number [protected].
So now I request you to please change my old number to this new number

Thanks
Samanth
[protected]

Apollo Pharmacy Customer Care's response, Sep 8, 2018
Verified Support
We have made a note of the details. Our official will get in touch with you.

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