Apollo Pharmacy Complaints & Reviews

Hi Team,

I got a bill from Apollo Pharmacy, Bhubaneswar, emergency, on 23rd July, 2018 around 12:45 AM.

Name of patient: Sumanta Patro

However, when I submitted this bill for claim, they are saying, they can't accept carbon copy bill.

Could you please assist on this?

Please provide the original bill for the same.

Thank you.

Best Regards,...

Your pharmacy (K. K. Nagar, chennai outlet) staff ms. Tamilarasi's behavior and attitude towards me (I am a senior citizen and buying my regular medications for the past ten years since i underwent cabg i. E bypass surgery.) was very rude and impolite on september 2. I came back even without buying medicines and not only that i decided not to buy medicines from any of your outlet until my complaint is addressed to and i am spoken to regarding this from a responsible person from your side. My mobile number is [protected] &[protected].

Sir I am customer of your fharmacy.my old card no is[protected].sir my old mobile no is [protected] this mobile no is stopped due to aircel company is closed.so I issue new Apollo loyality card no is [protected].So I want my old card balance transfer in new card.I hope you may fast action in this regard.sir I called your customer care number but this mobile number is not working. thanks...

Sir my order id is[protected] and i have placed this order on 19th of august but it was not shipped yet and shows the status that order has been confirmed i have registered the compain alredy on toll free number and complain number is - 89942.. But no positive response from your side and after being frustrated by call calling number of times to you toll free number yesterday i have registed a complain for order cancellation and refund and...

To
The manager of apollo pharmacy
Sub - your staff only one person behavior
Very rude behavior in medical store he is insulting to the coustomer bad words this behavior continue next pharmacy pristage gone i liked dr. Pratap c reddy why he is born farmers family and he going world class hospital chairman and good helping neture that's way he taken indian civilian award padma vibhushan and padma bhushan awards, but...

I wanted to let you know that, the workers who are working in apollo pharmacy which is located near karaikal new busstand is not responding properly. Not even one person is responsible there. Though there is an emergency situation they are simply roaming here and there and not properly responding the customers. I would like to share my personal experience here. I went to buy a cream there and i had a little kid in my hand waiting for more than 5 minutes. They not even came and asked what i am in need of. They simply checking computers and talking among themselves. I thought they are responding another customers but unfortunately the other customers also waiting so long. I lost my temper and asked for cream though they didn't asked me. They said wait we will look for that. After that response i have waited 10 more minutes and i shouted again and they got me that within a minute. This is not a one day problem there. I am highly distrubed by their attitude more than a year. I am complaing now because i have waited all these days that they will change but they are highly lazy. Kindly consider my complaint and atleast warn them to do their duty without any laziness.

I usually buy my medicines in rajahmundry (Near shyamala theatre) pharmacy. They write the products sold to us in white pages regular notebook. They don’t generate bills to the customer unless they demand. I asked the reason why there nt giving bill... He said he discounts are avail only for purchases above 200. So we write them on the white book nd giv discounts. Later at the end of the day we combine them to server billing.

Sir we from kakinada, bhanugudi junction, east godavari district, pin:533003, sir we are facing problem with your office staff. They are not accepting our bill through phone pay, and not encourage digital payments. But we got good response from medplus. We face the problem regularly in applo pharmacy, military road, bhanugudi, kakinada. They negligence not good for our applo pharmacy. Appolo pharmacy got bad reputation here. I am waiting for your response.

"i am taking always medicine from apolo. I have experienced different stores. Every time the staff is so cooperative.

Even every time was getting discount also as mentioned in the policy.

Yesterday i went to bopal, ahmedabad apolo pharmacy to buy medicine for my mom. It was quite urgent to take medicine at home. At the pharmacy store was having rus as well.

Apolo staff was trying to manage as...

Sir i am purchasing apollo medicines since 2018, from your branches, nandakumar, purba medinipur, west bengal. They had given me your loyalty card. Usually i am purchasing from nandakumar branch for my family (Wife, son, me, daughter, son in law and grand daughter). I had a quarrel with them through phone. Then they told my account shows 60 rupees credit and me that the problem is rectified. Next day they told me they dont have internet to get my discount. I think they are not accounting your sale of medicines properly. Misusing your money. Please look into the matter and locate the culprits. But i am receiving your sms to my number [protected] regularly - m panda, retired head of govt sec school,.

Dear Sir/madam

I had purchased medicine of Rs. 1377.9/- from your Exotica, Ahinsa Khand-2, Indirapuram, Ghaziabad outlet on 22.08.2018. I requested your person to deduct 1000/- from Paytm and 377.9/- from credit card. Your person asked me paytm otp. After that he told me that sir please pay all the amount from card as bill generated thru card only. I paid all the amount Rs. 1377.9/- by my credit card. After that i have checked my paytm account then i found that my 1000/- has been deducted from Paytm to Apollo Pharmacy ( screen shot enclosed). I am requesting since 22.08.2018 to your said outlet to resolve the issue asap but no firm commitment received till date.

Being a old / loyal customer of your Pharmecy, i again request yuou to resolve the issue immediately.

Regards

Ravi Agrawal
[protected]
[protected]@gmail.com

Most humbly and respectfully i want to say that ur employee mr monu singh and manager mr puneet used rude language...
Firstly he said me that icici is not a corporate with you.
I was never expecting such a rude language
Details o[censored]r shaop given below
Branch omax palm gr noida
Dlno gbn-2006/20/000233 & 21/00233
Gstin 09aaaca5443n1zg
Reference number given below
Bill no 11491cs0019929
Ref no [protected]

I placed an order with apollo pharmacy with an order i'd[protected] which was placed on 20 aug'18. The advance payment was made on the same day knowing it's a big online retail store. I have been following up with their executive till date but i am not getting any response response other than the assurance that your product will be delivered. Its really very bad experience that the client has to wait for his medicine for so many days....

Hi team,
I purchased a product apollo splint from apollo pharmacy at bachupally cross roads. It was damaged just after 2 minutes due to low quality, when i returned to apollo pharmacy they are not responding properly. Here after we could not trust any apollo product to purchase and also especially from apollo pharmacy. Generally i used to purchase minimum 500 pm from apollo pharmacy now i will switch to some other who will provide good quality.

Dear sir

I wish to inform you that today at 6.23pm approx my father, senior citizen, went to shop to buy medicine but the staff of the shop misbehaved with my father telling that he had stolen one medicine(human mixture).The other customer who was standing in shop told the staff that why they are giving wrong statement.They told the staff that you have forgotten that you have kept in the desk the medicine and you are blaiming the old person.Very very very bad behaved with my father.In future i will not buy any medicine from your shop if not taken proper steps of the staffs of your shop.

Snehangsu Sardar
Ref no [protected]
Bill no 13114crg0031626
Dt[protected]

Hi,
I had purchased glycomet - 500 s. R. Table strip from 'shop no 5, arihant arden, sector 2, noida, uttar pradesh 201301' in a day or 2, complete tablet was getting out through stool in morning. Then i took one tablet and put in water for more than 14 hrs and found it is not getting soluble in water that's why body was not able to digest it and through it out in 8-10 hrs from body via stool.
Pls check and take my complain...

This is with regards to the below mentioned branch of a apollo pharmacy. Rgm/as/206/f/08 sreeram nagar complex, tegharia, vip road, kolkata-700052 (Near-haldiram). The sales man are very rude and don't know how to behave with customers. Everytime whenever they are being asked to search for any medicine the sales man specifically doesn't check any medicine and simply say it's not in the stock this so not the first time this is a repeated issue and when we ask him to recheck he starts abusing. Every month we get a call from the apollo pharmacy to come and pick up medicines as they are available buy the moment we visit most of them are not available and the person who is usually at the counter in the morning mishaves and even after telling him repeatedly that we will complain he kept on misbehaving with us. I think the apollo management needs to address this else they will be loosing a lot of customer particularly from this shop...

I am a regular customer of Apollo Pharmacy, Indira Nagar, Adyar. On 11/08/2018 I purchased some medicines there and tried for the first time to pay via PAYTM for Rs. 187/-. As its showed 'failed transaction' I paid cash Rs. 100/- and utilised credit in my favour for the balance amount of Rs. 87/-. I now notice a withdrawal of Rs. 152.10 on that day in my SB account with Indian Bank, Adyar the following details: WITHDRAWAL TRANSFER PAYTM[protected]/paytm/ TRANSFER TO [protected].

I think this amount of Rs. 152.10 pertains to some other customer with the pharmacy (perhaps kept open on the paytm code bar screen there).

My bank informs that this amount is credited your account / your customer.

Kindly verify at your end and arrange to credit the amount to my account with the pharmacy.

The below address shopkeepers are very reckless and are not providing bills for the tablets purchased. They don't even care us if we request for a tablet, will not respond unless we shout loud. Just sit, relax and play with computer and mobile phones.

Apollo pharmacy - d. No.[protected], bus depot road, burhanpuram, khammam, telangana 507002

Worst experience with this store careless guys.

Order #[protected] ordered online on 19th august, yet no update on the status of the order. The online chatbox said it takes 48-72 hours for delivery which is almost over. Now the customer service lady (Leela) on [protected] says it takes 3-7 days to deliver. Have some sense of responsibility when delivering medicines. Mails sent to [protected]@apollopharmacy.org goes unanswered. How shameless can people be i fail to understand. Please send me my medicine or refund my money. Do not trouble people like this.