[Resolved] Apollo Pharmacy — services related | |||
The services of apollo pharmacy of vasundhra sec 18 is very poor regarding customers. The behaviour of delivery boys is worst. I have ordered medicines but due to the death of my maternal uncle we was unable to pay the amount. We have already informed that we will not be able to pay the amount.. To one of the service provider of the pharmacy in the morning... Then too the behavior of delivery boy was worst and he was like... We are not delivering you the medicines in free.. I mean we are the regular customers and this is the duty of the pharmacy to undertand and treat us like a customer.. The approach towards customers is not good and i am highly disappointed bcz i have already informed this in the pharmacy in advance then too he was calling his seniors like we are thieve or what... I am literally disappointed... Bcz i thought service provider will understand the situation... Today only i lost my maternal uncle... Then too the delivery boy was like pay the amount... I said i will pay the amount by tomorrow bcz my mother is not at home and we are not having enough cash... So plz try to understand we will pay the cash by tomorrow... Nd we are the regular customers then too such kind of bad behaviour is inappropriate.. So its my request that plz try to understand the situation of the customers and if that if regular customers bcz we are not regular but also we are loyal towards the phaemacies... Treat us properly... Was this information helpful? | |||
Feb 7, 2019 Complaint marked as Resolved Apollo Pharmacy customer support has been notified about the posted complaint. Verified Support Jan 07, 2019 Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0119-25 in your mail to enable us to address your concern on priority.
| |||
1 Comment | |||
Comments
My loyalty points for purchase of rs 740 is not added in my account. Payment of Rs 740 was made but there is no sms with this credit.
Reply
Apollo Pharmacy Customer Care's response, Jan 19, 2019
Verified Support
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP0119-63 in your mail to enable us to address your concern on priority.
62%
Complaints
1997
Pending
76
Resolved
1203
+91 40 6060 2424
No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
View all Apollo Pharmacy contact information