[Resolved]  Apollo Pharmacy — Sold empty box of medicine

Address:Bangalore, Karnataka, 560006

I had bought a box of the medicine ginette 35 on 4th june from apollo pharmacy in marappa garden, bangalore from the salesperson prasanna. I was given an empty box. I was supposed to take the pill on the 5th day of my menstrual cycle which was yesterday on 6th june, & that's why i did not have to open the box until yesterday. I didn't keep the bill either till 2-3 days because i had no intention of returning it. Last night when i opened the box, it was empty. I had been to the store now & they refused me saying i don't have any "proof". I spoke to the supervisor, he spoke to be in a very indecent & unethical manner. I'm a doctor, i'm not interested in conning the pharmacy just for 1 medicine. But you being such a big pharmacy, have conned me with an empty box & then blame it on me. This kind of conning does not happen at any pharmacy! I have never seen anybody getting an empty box all my life. Such a disgrace to the apollo pharmacy. These people have no head offices for us to be able to speak to the higher authorities, no customer care, nothing. Such an easy way to mint money from people.
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Jun 9, 2017
Complaint marked as Resolved 
Replacement provided.
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2017
Apollo Pharmacy Customer Care's response
We regret the inconvenience caused. We have noted your concern. Kindly share your details for us to [protected]@apollopharmacy.in to get in touch.
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