[Resolved]  Apollo Pharmacy — Staff behaviour and service

Address:Apollo pharmacy, Annamaya circle branch, Air bypass road, Tirupati 517501

I Manoj kumar, as a regular customer of Apollo pharmacy for months...now feeling disappointed on staff behaviour at Apollo pharmacy branch, Annamaya circle, Air bypass road, Tirupati branch...I have paid 600 rs to medicines bought through phonepe and also received a message that it has been credited to Apollo pharmacy account...but the staff in that branch said that it has not been credited and asked me to pay again 600 to his personal phonepe account...so totally paid 1200 for medicines worth 600...and he said that amount debited first would be refunded within 2-3 days...it has been almost 15 days and iam repeatedly asking him to process this problem...he is negligent in processing and has not taken any steps in this regard... please see to it and do the needful.
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Aug 13, 2021
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Aug 18, 2020
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0820-66 in your mail to enable us to address your concern on priority.
Complaint comments 

Comments

Thanq for addressing my problem so quick ...it has been solved...Appreciate your quick action and liked your service thanks...

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