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Apollo Pharmacy Complaints & Reviews

3.1
Updated: Nov 6, 2025
Complaints 2013
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Apollo Pharmacy reviews & complaints page 46

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M
Manoj Prasanna
Aug 17, 2020
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Staff behaviour and service

Address: Apollo pharmacy, Annamaya circle branch, Air bypass road, Tirupati 517501

I Manoj kumar, as a regular customer of Apollo pharmacy for months...now feeling disappointed on staff behaviour at Apollo pharmacy branch, Annamaya circle, Air bypass road, Tirupati branch...I have paid 600 rs to medicines bought through phonepe and also received a message that it has been credited to Apollo pharmacy account...but the staff in that branch said that it has not been credited and asked me to pay again 600 to his personal phonepe...
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Bivash13
Aug 14, 2020
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Address: Apollo Pharmacy, Raja Road, Sodepur, kolkata

Very disgusting experience, i will call the pharmacy which is located at raja road sodepur, kolkata for check the availability of medicine three days completed they didn't reply,. How can the company says that we provide the best services
Aug 6, 2021
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2020
Apollo Pharmacy Customer Care's response
Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details, So that we can evaluate your issue sorted faster.
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    J
    janimaan
    from Chennai, Tamil Nadu
    Aug 10, 2020
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    I have purchased pen type novomix insulin from apollo pharmacy, mogappair west, costing roughly around rs.720/- after deduction of 10 % for members, is not working. I have again visited apollo pharmacy and asked for replacement. The staff obtained it and after a period of three days given a pen which is also not working. So i have given the insulin pen to the pharmacy staff itself. I have lost around rs.720/- towards this transaction, since apollo pharmacy, mogappair west is not inclined to replace the same with a good one.

    L. Anbazhagan
    [protected]
    [protected].
    Aug 6, 2021
    Complaint marked as Resolved 
    Apollo Pharmacy customer support has been notified about the posted complaint.
    Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details, So that we can evaluate your issue sorted faster. Your Number and email ID is Protected by Consumer complaints
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      E
      erMurugesanBe
      Aug 5, 2020
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      I have already registered dnd on my number but apollo pharmacy still you keep send advertisement sms to my mobile number, since i am using your android application does not mean you have to send sms daily 5 and more
      Apollo Pharmacy customer support has been notified about the posted complaint.
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        Address: B-305, Alkapuri Township

        Order id:[protected]
        Order placed on 1st aug, they delivered on 2nd august with a big mistake
        The order was placed for starpress am xl 50 mg which costs rs. 414.45 for 30 tablets whereas they cheated me by delivering starpress xl 50 mg which costs rs. 255. 15 for 30 tablets. The tablet composition is different for both the tablets and they are taking no steps as of now to resolve the same.

        Now they have closed...
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        Veera Sai Praveen
        Aug 2, 2020
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        Wrong item delivered and taken back my item but till now no replace or no refund

        I ordered savlon antispectic liquid 1litre bottles 2 from apollo pharamacy online on 27july 2020. But apollo pharamacy deliver me savlon disinfectant spray bottles on 30 july 2020. The delivery boy took money and left. At that time i called to customer care about my item. They tell return the item back sir and cutted the call, on 31 july 2020 the delivery boy came and asked the item back, at the time i call the customer care about return...
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        K
        Kaw131ah
        Jul 31, 2020
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        Address: Chitradurga dist hiriyur talluk near Surya hotel Apollo branch

        Dear sir by wrongly i submitted a complent against apollo. Near surya hotel branch hiriyur talluk chitradurga distict this is my fault i wrongly submitted the complent becoz of my irresponsible behaviour with the staff and i apologise about that sorry for my behavior plz kindly apologise my mistake
        Aug 6, 2021
        Complaint marked as Resolved 
        Apollo Pharmacy customer support has been notified about the posted complaint.
        We understand that our official has contacted and assisted you with your concern. Your concern is resolved now.
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          Kaw131ah
          Jul 30, 2020
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          Address: Chitradurga dist hiriyur talluk near Surya hotel
          Website: Apollopharmacu

          As a customer I went to buy ointment in our city Apollo pharmacy which is located near Surya hotel hiriyur talluk chitradurga dist but guy who is senior or in charge in ur pharmacy behaving rude and wild with us he is very worst person and I questioning that what kind of staf[censored] have general manager u don't know how to choose the right person to ur pharmacy bad bad bad pharmacy bcz of his rude worst behaving take action on him 😡 very soon this is customer unsatisfied with staff he is wery rude worst person u should only responsible for u worst person worst staff reaction the guy looks like black 5.5 height worst looking and uniform also not weard he is casual dress in the pharmacy where is the of this guy general manager sir am questioning u only u must handle this guy and u have to take action on him
          Apollo Pharmacy customer support has been notified about the posted complaint.
          Verified Support
          Jul 31, 2020
          Apollo Pharmacy Customer Care's response
          Thank you for bringing this to our notice. We’ll forward to the concerned department, They will take the corrective action. We apologize for the inconvenience once again.
          Jul 31, 2020
          Updated by Kaw131ah
          Dear sir I am sumanth from hiriyur talluk chitradurga dist for my mis behaving and my misbehaving with the staff I really apologise that for my mistake I am so sorry for my complaint against Apollo staff and kindly apologise me forgive me sir sir I will never do this again plz sir sorry for my mistake I will apologise that my mistake plz sorry sir kindly apologise my view plz forgive me sir for misbehave with Apollo near Surya hotel hiriyur talluk plz forgive me sir I extreamly sorry for that
          And I was also complented to Mr obulreddy the director of Apollo pharmacies to their e mail adress
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            A
            abhrac
            Jul 29, 2020
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            Order Not delivered

            I had placed this order on 18th July and it is close to 12 days but I am yet to receive it. Twice, a delivery person came with the parcel but the delivery person refused to deliver the order saying it was CASH ON DELIVERY despite being a prepaid order (paid through PayTM). This happened on Friday (24th July) and I spoke to the customer care thrice to sort this out. Once they even said that he will tell the delivery person and sort out the...
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            bhudeb maity
            Jul 27, 2020
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            Address: Madhusudanbarh,panskura r. S.,purb a medinipur 721152

            I have baought a pulse oximeter yesterday (26/07/2020) and found that it is a fulty product and did not give the accurate result so i want go for change this device at apoll o pharmacy panskura (S-6) but they denied to change and do mishvae with me so now what i have to do.. I want justice..
            Aug 6, 2021
            Complaint marked as Resolved 
            Apollo Pharmacy customer support has been notified about the posted complaint.
            Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details, So that we can evaluate your issue sorted faster.
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              Vamsi Mukesh Reddy
              Jul 26, 2020
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              Address: Tiruchanoor near to private bustop

              In tiruchoonor medical shop guy who is working as a senior employe that guy response is very bad&if customer asking any company product he will give another product if customer is asking i want same product he is telling we dont have that product please go their no sir respect is not their aevery customer is important iam facing 2times this situation please breif him how to behaiving tocustomers every customer is important for you
              Aug 13, 2021
              Complaint marked as Resolved 
              Apollo Pharmacy customer support has been notified about the posted complaint.
              Verified Support
              Jul 27, 2020
              Apollo Pharmacy Customer Care's response
              Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details, So that we can evaluate your issue sorted faster.
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                A
                anbu d
                Jul 25, 2020
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                Complaint about oppallo pharmacy sales person

                Sir good morning sir i am from gingee villupuram district tamilnadu state. Two days before i went to appollo pharmacy gingee branch for bought a 10 pieces of adult diapers. When sales person mr ramalingam were not giving me the appollo product diapers mrp 500 after direct discount it was 450. That person ramalingam can't give discount so can't bought it. He speaking not respected words and worst behave. Because i already most time watched...
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                Papps Gowtham
                from Chirala, Andhra Pradesh
                Jul 23, 2020
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                I went to ur apollo pharmacy on 23/07/2020, to buy non sterile gloves but you people have increased price to 30%, i. E from 6 rs to 8rs.. I think govt kept price rate 750/100 pieces for sterile gloves. Is it fair. Give me clarification or else i will feel u have looted.
                Aug 5, 2021
                Complaint marked as Resolved 
                Apollo Pharmacy customer support has been notified about the posted complaint.
                Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details, So that we can evaluate your issue sorted faster.
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                  R
                  Rangasamy Nandhini
                  Jul 22, 2020
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                  The product received

                  I have ordered for 4 n95 masks but i received only one... Ive done online payment of 360rs... Order number is[protected]... Please send the remaining masks or refund 270rs...
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                  R
                  Rati01
                  Jul 19, 2020
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                  Resolved

                  Order id :[protected]
                  Uhid: apj1.[protected]
                  Name : ratikanta das
                  Please see attached photograh
                  Order is as per invoice
                  Ap hand sanitizer-50ml=02 no
                  Dettol antiseptic liquid 500ml-01 no
                  But material delivered
                  Apollo hand wash-02 nos
                  Ap hand sanitizer 50ml-01

                  Emailed to customerservice many times. But no action. Please arrange exchange.
                  +3 photos
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Apollo Pharmacy customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 20, 2020
                  Apollo Pharmacy Customer Care's response
                  Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.
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                    T
                    Thandra Naresh
                    Jul 18, 2020
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                    Address: Apollo Pharmacy, Marathahalli branch

                    During the visit to Pharmacy, staff is not responding to the customer and playing mobile games.

                    Not replying to the customer properly, requesting to enquire the proper delegation of staff.

                    Not even hearing the customer requirements, and answering with mobile games playing.
                    Aug 13, 2021
                    Complaint marked as Resolved 
                    Apollo Pharmacy customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 20, 2020
                    Apollo Pharmacy Customer Care's response
                    Thank you for bringing this to our notice. We’ll forward to the concerned department, They will take the corrective action. We apologize for the inconvenience once again.
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                      L
                      lavanya yaparala
                      Jul 17, 2020
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                      Missed products

                      Order ID:[protected], Not received Vaporizer, received only tablets....
                      +2 photos
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                      lavanya yaparala
                      Jul 16, 2020
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                      Not received the products

                      Order id:[protected], products not received in the mentioned order till now, which was ordered on[protected]....
                      +2 photos
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                      varunsh.878
                      Jul 16, 2020
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                      Address: https://www.apollopharmacy.in

                      I ordered few items for https://www.apollopharmacy.in, this was prepaid & i spent rs. 1705, but they didn't deliver me item worth rs 229 from this. Orderid:[protected], didn't deliver item (Cerelac 8+ ragi apple refill 300g).
                      Each time customer care representative ask me to wait for just 24 hrs & it will be done. This is a loot. I have stopped using their online services since then.
                      +1 photos
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      Apollo Pharmacy customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 18, 2020
                      Apollo Pharmacy Customer Care's response
                      Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.
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                        P
                        prateeksaha
                        Jul 15, 2020
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                        Kindly note we have not received the offer posted on the shop even after completing the purchase of rs 750. As per offer demands.

                        According to offer by apollo pharmacy sagara, karnataka offer on shopping above 750 you will get an umbrella.
                        But on purchase they say that they have not received the stock.

                        So i want to know when you don't have the stock then why you are offering such type of offer and ads.

                        I am hereby attaching the offer pamphlet and invoice received
                        +1 photos
                        Apollo Pharmacy customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 17, 2020
                        Apollo Pharmacy Customer Care's response
                        Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details, So that we can evaluate your issue sorted faster.
                        Jul 17, 2020
                        Updated by prateeksaha
                        Gentle reminder!!
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