Apollo Pharmacy Complaints & Reviews

Order ID:[protected], Not received Vaporizer, received only tablets....

Order id:[protected], products not received in the mentioned order till now, which was ordered on[protected]....

I ordered few items for https://www.apollopharmacy.in, this was prepaid & i spent rs. 1705, but they didn't deliver me item worth rs 229 from this. Orderid:[protected], didn't deliver item (Cerelac 8+ ragi apple refill 300g).
Each time customer care representative ask me to wait for just 24 hrs & it will be done. This is a loot. I have stopped using their online services since then....

Kindly note we have not received the offer posted on the shop even after completing the purchase of rs 750. As per offer demands.

According to offer by apollo pharmacy sagara, karnataka offer on shopping above 750 you will get an umbrella.
But on purchase they say that they have not received the stock.

So i want to know when you don't have the stock then why you are offering such type of offer and ads.br...

Dear sir, i have purchased medicines from apollo pharmacy on 27 march 2020, invoice number 15545cc0053991 the invoice says duplicate copy of invoice, the insurance is rejecting the copy since it says duplicate copy can you anyway help me to get the original ones pls. As i visited the store but they are unable to help me out on this. I would really appreciate if you could help me....

As i had been to your pharmacy in kumta one of your employee was rude with us so kindly request you to deal with your staff... So that it might spoil your goodwill....

Order #[protected]

Most pathetic response ever.

Ordered medicines on 6th july and the app says same say delivery. Today is the 10th and everyday since then customer care and pharmacy says delivery will happen by end of day or today. Still no delivery or update.
Raised ticket and no response on that as well....

I have placed orders in Apollo pharmacy app but haven't received the items and refund for my orders...

I have placed an online order [order id :[protected]] on www.apollopharmacy.in on 22nd june, 2020. The order amount was ₹2, 258.16 the status of the order changed to shipped on the same day but no tracking number was provided. My order has not been delivered yet.

I have contacted the customer care several times asking about the tracking number without any response. How many times do i have to contact customer care? Please...

I ordered a meconeuron od 1500 mcg tablet with order number[protected]. Made online payment. But now it is showing error in processing your request. And there is no order history in my profile. Had no response from the help desk even after calling and emailing them....

This is with regards to Online Order (Order #[protected] placed on https://www.apollopharmacy.in/ on 3-Jul, wherein I had ordered or 4 Units of "VENUSIA SOFT PLUS LOTION 100ML". The delivery person came to deliver on 03-Jul but had the wrong product (brought VENUSIA MOISTURIZING LOTION instead of VENUSIA SOFT PLUS LOTION), Also he brought only 1 item instead of 4. When i highlighted the same to him, he took back all the items and said he will...

Sir i made a payment of 55 rupees on 30 jun 20 at applo pharmacy bagalur cross through phone pe. Payment deducted from my account and amount is not reflected in appolo pharmacy system. Then i paid through my credit card. The appolo staff told the payment will come in automatic. Till now the payment is not came to my account.4 jul (Today) i went to the appolo pharmacy they are telling wait for 01 week. What is that means. They are not bothering...

Have ordered medicine which is not delivered but showing as delivered in status, none of the customer care number is working nor the email ids tr is no response...

I have placed an order back in march order no.[protected] and as the medicines were not delivered even after multiple follow ups.. I cancelled the order in april and i'm still waiting for my refund.. It has been close to 3 months and whenever i call agents say 24 hours.. Nt sure what is happening and the agents dont even respond properly. Im still waiting for my refund of 1162.80 and i need it asap as i have waited long enough.....

The store staff of apollo pharmacy barnch at colony more, barasat, west bengal, told me that 6.5 size of the above mentioned glove will be a fit to the hands of all the persons of my family. But in reality the purchased 3 number of gloves are misfitting being little in size. The staff at there misled me while purchasing the product and now is not responding to my phone call. The service is inefficient and misleading. All my purchase is just...

I have an apollo membership card which was registered a while ago with the mobile number that is no longer valid. Hence, i would like to update the number on my apollo card to the current one. I have been trying to do this from a very long time but didn’t get any help. Hope you can help me figure this out. Thanks in advance......

I ordered for a n95 reusable face mask order no.[protected] four numbers - amounting to rs.1170/- as net amount after discount. The product which got delivered is not reusable and not what is shown while ordering. The bill amount is also different ra.716.40/-. Bill no.16873cs[protected]apollo247 dated 29th june 2020....

I have placed an order on 26th june 2020.
And on 27th the order is cancelled by apollo itself

Didn't get the refund yet and didn't inform the reason why they cancelled...

I have bought medicines few days before in apollo pharmacy. They staff members swiped the card, after a while they said the swiping machine not working properly and made me to wait few minutes since i have entered my pin number too. Then they asked me to pay as cash and assured me the amount from my bank account won't be debitted. I payed them as cash and soon after i returned home 2 hours later there was a sms regarding the transaction details...

Dear team/sir/madam

I have purchased nycil germ expert cool (Quantity 2) on apr-11th 2020 there was an free item along with the item, but store people said not arrived our store and they written as 2 free nycil powder 50 grams - due by the shop keeper refer receipt attached, and they said they will give when stock will come to our store so i visited frequently since april for asking the free items, they always saying as no...