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Apollo Pharmacy Complaints & Reviews

www.apollopharmacy.in
3.1
Updated: Mar 13, 2026
Complaints 2018
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1207
Unresolved
811
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Apollo Pharmacy reviews & complaints page 46

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B
Bharat Bhushan Jindal
May 9, 2022
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I first time ordered medicines on apollo pharmacy website but very much disappointed to see the callous attitutde of the company. Order delayed and after multiple requests to cancel the order nothing happened.
Apollo Pharmacy customer support has been notified about the posted complaint.
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    prasenjit barua
    from Kolkata, West Bengal
    May 8, 2022
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    Address: Padmapukur, Baruipur, West Bengal 700145

    Membership points not credited for the items brought on[protected], called the shop twice but no result till date
    Apollo Pharmacy customer support has been notified about the posted complaint.
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      C
      chandrabhal1
      May 6, 2022
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      They are not delivering the medicine, gokshuradhi churn was bought on 3rd may 2022, but they have not delivered till date, i tried calling on the customer care no [protected], but no one picked, very bad service. will suggest no should buy from them

      chandra
      [protected]
      Apollo Pharmacy customer support has been notified about the posted complaint.
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        Murugan Maheswaran
        from Tenkasi, Tamil Nadu
        May 2, 2022
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        Address: No.16, Shankar Nagar Main Road, Near By Bhavani Amman Kovil, Hilton School Back Side, Chrompet - 600044.

        Respected Sir/Madam,

        Good Morning, I would like to share my bad experience with your Apollo Pharmacy of Chrompet branch located in Chennai. They are not behaving respectful with the customer. I paid the medicine bill 7:28 PM on[protected] but I am waited nearly 20 minutes without any response from that particular person. The employee contact number given here [protected]. Still I didn't get my bill copy. Really I am disappointed with your service also I am frustrated with that person. I want the response in person within 24 hours.
        Apollo Pharmacy customer support has been notified about the posted complaint.
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          Murugan Maheswaran
          from Tenkasi, Tamil Nadu
          Apr 30, 2022
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          Address: No.16, Shankar Nagar Main Road, Chennai - 600044, Tamilnadu.

          Respected Sir/Madam,

          Good Evening, I would like to share my bad experience with your Apollo Pharmacy of Chrompet brach located in chennai. They are treated the customer with respect. I paid the medicine bill 7:28 PM on[protected] but I am waited nearly 20 minutes without any response from that particular person. The employee contact number given here [protected]. Still I didn't get my bill. Really I am disappointed with your service also I am frustrated with that person. I want the response in person within 24 hours.
          Apollo Pharmacy customer support has been notified about the posted complaint.
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            S
            Sunnybabu Godavarthi
            Apr 30, 2022
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            Address: Apollo pharmacy, opposite srilakshmi theatre , tenali , ap , 522201

            My father is a cardiac patient. We went to the nearby Apollo pharmacy store for medicines prescribed by the doctor. In that prescription, doctor suggested sleeping tablets 30 for 30 days. But employees at that store told us they have only one sheet and asked us to take the other sheet after 2 days. But when we went after 2 days they are saying they can't give the tablets alone. Asked us to again purchase the entire course medicine for them to give us total 30 tablets. It had happened twice. I request strict action to be taken against those employees
            Apollo Pharmacy customer support has been notified about the posted complaint.
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              S
              [email protected]
              from Madhepura, Bihar
              Apr 28, 2022
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              Address: Alok chandra Anand Vihar Ward no 03 Madhepura near R K Netradham Madhepura

              My order id[protected]
              Missing item name
              KETO 100GM SOAP
              Quantity ordered - 02
              Quantity received -01
              Apollo Pharmacy customer support has been notified about the posted complaint.
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                H
                Hemlatachaudhary
                Apr 28, 2022
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                I have order one medicine on 31.3.2022 but unfortunately the order was cancelled and i have done my payment through Paytm, but its almost 1 month i have not received my refund.
                Apollo Pharmacy customer support has been notified about the posted complaint.
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                  A
                  Abhijeet K. Roy
                  Apr 22, 2022
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                  Hi I have called your customer care service twice and tried to get my number out of your SMS list for promotional messages.

                  But as usual it has fallen to deaf ears. I will never ever purchase anything from Apollo in my entire life!

                  You guys are absolutely pathetic and despite the consumer’s requests, you do not care.

                  From here on, I will be reporting this to the cyber crime cell for harassment.

                  Thanks
                  Apollo Pharmacy customer support has been notified about the posted complaint.
                  Apr 22, 2022
                  Updated by Abhijeet K. Roy                   Mobile No [protected]. Hi I have called your customer care service twice and tried to get my number out of your SMS list for promotional messages.

                  But as usual it has fallen to deaf ears. I will never ever purchase anything from Apollo in my entire life!

                  You guys are absolutely pathetic and despite the consumer’s requests, you do not care.

                  From here on, I will be reporting this to the cyber crime cell for harassment.

                  Thanks
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                    N
                    Navpreet-singh
                    Apr 20, 2022
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                    Hello

                    Today one delivery guy came to deliver order to my friend . Delivery guy mobile no[protected]. First he asked for extra money for the order amount, when she declined to pay extra he acted angrily and then he agreed to get the amount . Then after receiving the phone pe amount, he tried to ran away. Then she called for help from locals and then he gave the order to her and ran.

                    Even no one from apollo customer is picking the call .
                    It is how they are trained to provide orders by misbehaving.
                    Apollo Pharmacy customer support has been notified about the posted complaint.
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                      M
                      Mahaboob Ahmed
                      Apr 20, 2022
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                      Address: Ola

                      My mobile old number [protected] my now phone number [protected] my name mahaboob AHMED
                      Apollo Pharmacy customer support has been notified about the posted complaint.
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                        S
                        [email protected]
                        Apr 19, 2022
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                        I had ordered medicines from Apollo Pharmacy on 3 rd of April with order number[protected]. And payment reference number[protected]. I have not received my order yet inspite of repeated mails, phone calls and complaints. Nor they are picking up the phone
                        Apollo Pharmacy customer support has been notified about the posted complaint.
                        Apr 19, 2022
                        Updated by [email protected]                         I have not received my order yet inspite of repeated requests and calls . No response from Apollo pharmacy regarding my prepaid order number[protected] dated 3 rd April

                        Apr 20, 2022
                        Updated by [email protected]                         Not resolved yet
                        Apr 20, 2022
                        Updated by [email protected]                         I had ordered medicines from Apollo Pharmacy with pre paid order number[protected] of Rs 2144.16 on 3 rd of April 2022. Payment reference ID is[protected]. I haven’t received my order yet. Apollo pharmacy is not picking call since then, nor replying to mails and not refunding my money. Please help

                        Sent from my iPhone
                        Apr 20, 2022
                        Updated by [email protected]                         I had ordered medicines from Apollo Pharmacy with pre paid order number[protected] of Rs 2144.16 on 3 rd of April 2022. Payment reference ID is[protected]. I haven’t received my order yet. Apollo pharmacy is not picking call since then, nor replying to mails and not refunding my money. Please help

                        Sent from my iPhone
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                          mayank2121
                          Apr 15, 2022
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                          I have ordered AP ORTHOPAEDIC HEAT PAD but to my surpise it was damaged piece delivered to me and when i informed the store they told that they are helpless and cannt replace my product and then i called customer care executive and he suggested for half an hour and it will be resolved and replace the product but even after 24 hours noting has happened. Now customer care is not picking up the pone or even cutting the phone after hearing the call and putting on hold without informing this is a pure case of cheating from Apollo pharmacy and apollo pharmacy land craft Ghaziabad branch who is cheating with customers. Also not replacing the money. I can share the recording of the conversation with store supervisor and customer care to show how misleading information is provided and how mental harrasement is being done and monetary loss by sending manufacturing defect and harass customer.
                          Apollo Pharmacy customer support has been notified about the posted complaint.
                          Apr 17, 2022
                          Updated by mayank2121                           I have sent mails and contacted customer care by no response. Now I need a compensation due to mental and financial loss.
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                            A
                            [email protected]
                            from Bengaluru, Karnataka
                            Apr 11, 2022
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                            My Father is a heart patient and ordered medicines for him. As the delivery date is already gone, the medicine is not yet dispatched. It's very difficult to reach out to customer care since the number does not exist.
                            If you can't able to fullfill the requirement of medicine better to not play with humans heart.

                            Even the Live chat agent is fooling all the time. No respond fro them.

                            Could you please resolve the issue.
                            Apollo Pharmacy customer support has been notified about the posted complaint.
                            Apr 11, 2022
                            Updated by [email protected]                             Even I spoke to Divya (Customer Care), she conveyed that she put my call on hold and went to ask to concern team then transferred the call to Sapna (Senior Executive). She also told the same thing and told me wait for one hour and they will call back.
                            Apr 11, 2022
                            Updated by [email protected]                             After 2 hrs called to Customer Support and Navin (Customer Executive) has picked the call and told the same.
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                              A
                              AEKNATH KHADAE
                              Apr 10, 2022
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                              Address: C104 Parshuram Residancy green City road,morivali, Ambernath

                              Due to changed ch ontact no Iam not able to consult with doc. Orders booked & paid in advance but got cancelled.
                              Apollo Pharmacy customer support has been notified about the posted complaint.
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                                R
                                RevanthM
                                Apr 5, 2022
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                                Address: Bommidi, Pappireddipatti (tk), Dharmapuri (Dt), 635301

                                Here, I am getting disappointed about Apollo pharmacy because of their staffs attitude.They treated me harshly and I had been waited for 30minutes for a single medicine.Irritating guys in decent place
                                Apollo Pharmacy customer support has been notified about the posted complaint.
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                                  N
                                  Navadeep Reddy
                                  from Hyderabad, Telangana
                                  Apr 4, 2022
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                                  Address: Nandi hills Meerpet hyderab

                                  We have ordered online medicine from Appollo pharmacy on[protected] with order number[protected]. Amount also paid online... Contacted customer care 3 times but no resolution yet kindly resolve my issue.
                                  Apollo Pharmacy customer support has been notified about the posted complaint.
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                                    H
                                    harsh804
                                    from Anand, Gujarat
                                    Mar 19, 2022
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                                    Address: No. E-18/B-1 LPG House, Mohan Co-Operative Extension, Mathura Road, New Delhi-110044

                                    Hello I had ordered medicine for my Grandfather on 14 March 2022 from Apollo pharmacy 24/7 App. Expected date was 18 March, it's 19 March but the medicine is not been dispatched yet. Is the service of Apollo pharmacy to the patient for delivering medicine.

                                    They are not bothering of delivering the medicine in time to the patient. I want apologies Letter from Apollo pharmacy for now delivering the medicine. As it has been more than 5 days from order and they can't able to deliver the medicine. How they call huge phramery company?

                                    I want my orde by 21 March last to last

                                    Order[protected]
                                    Apollo Pharmacy customer support has been notified about the posted complaint.
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                                      A
                                      arijitmadikeri
                                      from Madikeri, Karnataka
                                      Mar 18, 2022
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                                      Address: Madikeri

                                      Refund not received its been 15 days now of Rs 1844/-

                                      Arijit Saha
                                      [protected]
                                      Apollo Pharmacy customer support has been notified about the posted complaint.
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                                        V4nod
                                        from Thrissur, Kerala
                                        Mar 17, 2022
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                                        Address: Koothatukulam

                                        I am a heart patient and i order some medicine through the Apollo pharmacy app #[protected] it was my order number. And i paid it through online. Today was my delivery date . But the delivery guys told me that my area is not delivereble, i request them i will pickup myself because i urgently want that medicines. But they was refused my request. Delivery was through delhivery. Bad service i have ever seen.
                                        Apollo Pharmacy customer support has been notified about the posted complaint.
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