Apollo Pharmacy — Staffs are not aware about the product details

Address:Rameswari,Nagpur,Maharashtra

Dear Sir/Madam
I had purchased a Blood glucose on monitor (HSN Code 90189019, Bill No. 12229CC0001438, Branch - Rameswari Road, Address - Ground Floor, Plot No 11, Rameswari Road, Nagpur, Maharashtra) on 12th November 2021. So at the time of purchasing, I asked seller to update the time & date of this monitor & after that they told me there is no option for time & date. Then I told him, on the brochure it has been mentioned regarding data with date & time. When I show him, after that he is telling no customers are asking for time & date update, so why you are asking for the same. On the other hand we have not got training regarding the same. After that I asked him for product warranty for 1 year, then the reply was very casual & according to him there is no warranty, if I will give for repair on warranty, then it will take minimum 1 year. So there is no warranty of this monitor, but on the other hand regarding 1 year warranty, it has been mentioned on monitor box.So kindly look into this & do the needful at earliest.

Warm Regards

Pitabas Mohanty
Mob.No [protected]
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