[Resolved]  Apollo Pharmacy — Sugar Test machine

Address:

Vadalur - 607303, Cuddalore District, Tamil Nadu

Hi, I purchased sugar test machine just a year before - now the device is not turning ON. When I purchase they said that the device is life time warranty and if any issue comes then they will replace another device for the same. Yesterday 12/9/2022 I went to the Appola Pharmacy which is located in Vadalur and told that the device is not working ; requested to replace with a new device since it is life time warranty cover. They are not ready to get it back and they want me to check by adding new battery. I tried that too and it is not working. I went back to Appolo pharmacy again saying that it is not working ; this time also they are not ready to get it back and replace with the new device - this time they told that some executive is not available so they can’t get it and asked me to come next day. Eventhough it is life time warranty device they I don’t know what’s wrong with them since it is a life time warranty device which is not working and they are not ready to get it back, then why are they selling to customers saying it’s life time warranty. Cheating customers is their strategy and this pharmacy workers are forcing customers to buy their own products like Protein powder.