[Resolved]  Apollo Pharmacy — the shopkeeper was reluctant and refused to provide service in spite of providing proper medical prescription.

Address:	Kolkata, West Bengal, 700089
Website:	www.apollopharmacy.in

Dear sir/madam,

The date was 7th of august, 2018.
I went to this medicine shop (Apollo pharmacy, lake town bus stand, lake town rd, lake town, kolkata, west bengal 700089) as requested for several medicines and supplements including cetanil-t, stalopam plus, d-protein and alcohol swabs with proper medical prescription for all the medicines dated july, 2018.

Now, firstly, the shopkeeper (Who told his name was debashish bhowmick) was initially reluctant to provide the medicines and was consistently shouting at his colleague, even as the colleage actually was working.

Now, when i requested strongly, he again shouted and asked his colleague why he is giving stalopam plus (Which is a medicine for sleep and is properly prescribed in the prescription for my 61 y/o mother).
He snatched the prescription from me and said this is 1 month old and have to bring a prescription of today if i want the medicine.

Then on strong protest from me and a fellow customer (Elderly lady, i dnt have the name), he called his supervisor, who after hearing the circumstances, also instructed him to give the medicine.

Now, the shopkeeper started all kinds of misbehaviour, including bad mouthing and stating that he will not give the doctor's name on the receipt of medicine, he wants my and my mother's mobile number and so on.

Finally, i was too tired and disgusted, and asked to keep his medicine and give the xerox copy of the prescription (Which i had to sign and submit to him previously). Then also, he refused and bad-mouthed and after lot of rucksus finally gave the prescription back and told his name (Though not sure whether its correct or not).

It was really painful to get such behaviour from an elderly person that too of a reputed brand like apollo pharmacy.

Bets regards,