[Resolved]  Apollo Pharmacy — un professional & very rude

Address:West Godavari, Andhra Pradesh, 534447

Hello, this is dr. Avani. I went to a near by apollo store in my town, & i asked for a sunscreen ;no one in the store are replying &i waited for 15 mins & no one get respond, then i just asked is it available or not & the person in the pharmacy said get away & take it in another pharmacy;then i asked ;is it available in ur store or not then he replied just go away & get it somewhere, it's too bad the pharmacy people are so unprofessional.
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Sep 1, 2017
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2017
Apollo Pharmacy Customer Care's response
Matter highlighted by you is of great concern to us. Request you to share your contact details to [protected]@apollopharmacy.in for us to look into it.
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Waiting at the counter and not being attended despite there are free attendants in the shop is a very common experience I get at many places. The attendants simply keep talking to each other or try to pretend that they are busy and simply ignore the customer as a habit. I have this experience at many shops. Many a times if the product you are asking is not with them they just don't even make an eye contact and pretend that they did not hear. When you repeatedly ask for the product they coldly say not available. I think one needs to delve deep into the shopkeepers psychology to really understand this unprofessional behavior.
Apollo Pharmacy Customer Care's response, Aug 1, 2017
Verified Support
Matter highlighted by you is of great concern to us. Request you to share your contact details to [email protected] for us to look into it.

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