[Resolved] Apollo Pharmacy — Unavailability of glucometer strip

Dinesh Chander Bhatt

Address:	New Delhi, Delhi, 110091
Website:	www.apollopharmacy.in

I have purchased Apollo Glucometer to monitor blood glucose 1 year back.

At present we are not getting glucose strips anywhere in Delhi, though I am searching almost all apollo pharmacies across Delhi and online.

Please arrange to refund my glucose meter money or arrange to change glucometer brand because I couldn't get apollo glucose strips for the last three months.

Regards
Dinesh
[protected]

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Aug 28, 2018

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Apr 30, 2017

Updated by Dinesh Chander Bhatt It's resolved now, they replace my machine with ACCU-Check with extra cost.

Verified Support

Jul 14, 2018

Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number APOLD-20 in your mail to enable us to address your concern on priority.

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Comments

Saianand Chigare

from Bengaluru, Karnataka

Dear sir/madum.
I have complaint about blood glucose monitoring strips is not available for past 2 and half months in your belgaum city pharmacy . They are telling that supply is not there, so we are getting trouble.
Please ignore and supply fast

Apollo Pharmacy Customer Care's response, May 3, 2017

Verified Support

We regret the inconvenience caused. We have noted your concern. We arrange the product replacement or strips avaibility in your nearest store. Kindly share your details for us to get in touch.