Apollo Pharmacy — Unethical Behavior like Stated offers are an eye wash only

Address:TVS Avenue Chennai Tamilnadu

I am one of the customer of Apollo Pharmacy and happy to buy medicines and other products from Apollo pharmacy.

I had purchased some of the products, specifically you had announced a July 2021 offer that has pasted in our Pharmacy and some of the products tied with the free product in the show case area. Its looks sound and good.

But after buying the product your people (Pharmacy Staffs) says that the offer not available and if you need that free product, then you have pay the MRP, like that they said. Example, I procured "Ap.Steam Inhaler" its come with an offer of Digital Themometer and "Ap. Multi Surface Disinfectant" free with Hand sanitizer.

Cost is not a matter, but the word is important right. Without covering the free product, then why you people show it in front. This will lead us to unhappy with your offers and thought that, the offer is an eyewash purpose only, nothing can be provided in Apollo Pharmacy.

Regarding this I send mail too, but there is no response.
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Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2021
Apollo Pharmacy Customer Care's response
Dar customer please share your mobile number so that we can get in touch with you and resolve the issue at the earliest. Inconvenience regretted.
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    +91 40 6060 2424
    Apollo Pharmacy Address
    No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
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