[Resolved]  Apollo Pharmacy — update mobile number for loyalty card

Address:517501

Hello team,

Be advised that i want my mobile number associated to loyalty card was lost and closed. Please assist me in updating with my new mobile number.

I have been advised by pharmacy people that to redeem loyalty points an otp is required. So, need assistance in mobile number update

My loyalty card number #[protected]

I had sent a mail to [protected]@apollopharmacy.in and [protected]@apollopharmacy.in as well on 1st may’19.

Thanks in anticipation

Regards,
Nagarjuna
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No (4)
Yes (7)
Jun 24, 2019
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
May 03, 2019
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0519-06 in your mail to enable us to address your concern on priority.
May 08, 2019
Updated by Nagarjuna981
Hello Team,

I had sent a mail with Subject : Ref No: AP0519-06 ***Urgent*** from [protected]@gmail.com

Please assist me ASAP in this matter

Regards,
Nagarjuna
May 15, 2019
Updated by Nagarjuna981
Hello... I didn’t get any update from you. Any luck with my request to update mobile number?
May 20, 2019
Updated by Nagarjuna981
Hello Apollo Pharmacy, I wonder you didn’t turn out to look into my concern. I had sent a mail as per instructions and many Reminder mails. May I have an update?
May 23, 2019
Updated by Nagarjuna981
Hello, can this be escalated? My concern was not resolved yet.
Verified Support
May 23, 2019
Apollo Pharmacy Customer Care's response
Hi we did not receive any email from your side, Please send me your concern on this form along with your contact details - https://www.apollopharmacy.in/contact
Complaint comments 

Comments

Very very bad service from apollo pharmacy.. executive also very rudely behave with the customer in Hoskerehalli 3rd main Bsk 3rd stage Bangalore.and Mis selling the products.
Apollo Pharmacy Customer Care's response, May 10, 2019
Verified Support
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP0519-23 in your mail to enable us to address your concern on priority.
I want to change my mobile number in Appolo Card-[protected].My existing mobile number was [protected]. My updated mobile number will be [protected]. Kindly updated the new mobile number in the existing card.
Debasish Roychowdhury.Krishnagar, Nadia.
I have to update my mobile no to redeem points my mobile was lost and earlier no is not working
My present mob no to be registered is [protected]
Earlier mob no was [protected]

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