[Resolved]  Apollo Pharmacy — Went to store for cold and throat pain tablets but they gave wrong medicines

Address:Telecomnagar, Gachibowli, hyderabad.

On July 6th I had visited apollo pharmacy in Telecomnagar, Gachibowli, Hyderabad. And asked for cold and throat pain the person gave me a packet lo medicines not even explaining what were they. I even asked what was for what he rudely said those were the same for what you had asked.
After returning I had goggled the medicines one they given was pregmebalamin and it was not related to what we had asked I called the branch they hadn't picked and other branch pocked and I asked is it related to the cold or throat pain they told no it was not it was related to nerves.
Visited the store next day the person who gave me was not there and the others simply gave me the money.
IT WAS VERY BAD TAKING TABLETS WITHOUT DISEASE I LOST TRUST ON APOLLO AFTER THIS. The members in the pharmacy is not having knowledge on medicines and very reckless.
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Aug 15, 2023
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Jul 15, 2023
Apollo Pharmacy Customer Care's response
Dear Customer,

Please write back to us with your registered mobile number and the email ID for escalating the complaint further.

Thanks & Regards,
Kiran
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