[Resolved]  Apollo Pharmacy — wrong commitment of discount

Address:Ghaziabad, Uttar Pradesh

I took a nan pro stage 3 and a cerelac from an apollo pharmacy indirapuram gzb. I told the person at the counter to give me direct discount. He asked me whether i have a membership and asked my mobile number. When he gave me the bill i saw no discount rendered. When i asked him he said that it will be added to your points. When i told him that i categorically told you to give me direct discount why did you do this. He said sir “ab direct discount nahi hota”. I said why didn’t uou tell this to earlier and he very loosely said “arey use kar lijiyega” i tried reaching your call center but no one picks up. Stupid staff you have kept who are basically ruining the image of apollo. I would think 100 times before stepping inside apollo now. Bunch of rogues you have at the sales counter.
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Oct 27, 2018
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2018
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0918-67 in your mail to enable us to address your concern on priority.
Complaint comments 

Comments

I am a regular customer for your pharmacy. Cash back is going on, if payment will make from Phonepe.but staff has said, there was net connection problem.
Same offer is going on in medplus. Please give a call for giving the solution.
Apollo Pharmacy Customer Care's response, Oct 5, 2018
Verified Support
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP1018-05 in your mail to enable us to address your concern on priority.

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    No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
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