Apollo Pharmacy — Wrong items delivered - problem unresolved

Address:	Chennai, India
Website:	www.apollopharmacy.in

My order numbers[protected] &[protected]

I have ordered (1) Head & Shoulders Anti-Dandruff Cool Menthol Shampoo, 180 ml via order number[protected] and (2)Dove Cream Beauty Bathing Bar, 625 gm (4 x 125 gm + 125 gm Free ) via order number[protected]

I received different items. In place (1) item, I received Head & Shoulders Anti-Hairfall Shampoo, 180 ml and in place of (2) item, I received Dove Cream Beauty Bathing Bar, 500 gm (4 x 100 gm + 100 gm Free)

I requested Apollo Pharmacy to exchange both the items by sending email to [protected]@apollopharmacy.org and [protected]@apollo247.com. Today I received an email mentioning that for item number (1), they have resolved the issue. With regard to item number (2), they have said that their representative will get in touch with me.

As I see that there is delay in attending to my issue, I am forced to report the matter in this forum.