Apollo Pharmacy — Wrong medicine sold to me

Address:Shanthi Nagar Branch, Kukatpally

Yesterday (dated on[protected] i have purchased few medicine for my dad at apollo pharmacy located Shanthi Nagar, Kukatpally Branch. He is suffering with heart related problem and nerves related issues. i went to pharmacy with prescription, but staff not even understand the medicine name and given wrong medicine to me. Later i have cross checked all medicine with old sheets, one medicine doesn't match. Today (Dated on[protected] again i went to pharmacy and requested them to cross check. Today also they said that is same medicine... later i gave shown old strip to them for reference. Than they got clarity and replace the medicine. Here with i am attaching the prescription and also bill taken by apollo pharmacy.

Patient Name: Sambasivarao
contact number: [protected]
+2 photos
Was this information helpful?
No (0)
Yes (0)
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2022
Apollo Pharmacy Customer Care's response
Dear Mr. Naveen,

Please write an email to [protected]@apollopharmacy.org with all the complaint details as we are unable to view the invoice copy. We will get it escalated to the concerned team immediately.

Thanks & Regards
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Apollo Pharmacy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Apollo Pharmacy Phone
    +91 40 6060 2424
    Apollo Pharmacy Address
    No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
    View all Apollo Pharmacy contact information