[Resolved] Apollo Pharmacy — Wrong products delivered and amount deducted 2 times | |||
Hi, During lockdown, I had ordered medicines. Delivery person delivered some other order medicine. And as it was covid times, I asked him to leave package at outside and paid the amount. Later my actual delivery came. That also delivery person asked me to pay as he dont have any contact with Apollo app. So I paid. When raised complaint with apollo customer care/both Phone and mail id, They are not able to understand this issue. Some knowledgable person should read this once to understand what happened. I still have the wrong delivery products with me, Which I want to return. And I want to get the money back(refund) for the first Wrongly delivered products. Thanks. Was this information helpful? | |||
Jul 1, 2021 Complaint marked as Resolved Seems customer service is improved now. The best way is to describe the issue in detail, 1 by 1 then they understood. Issue resolved now. Apollo Pharmacy customer support has been notified about the posted complaint. Verified Support Jun 30, 2021 Apollo Pharmacy Customer Care's response Dear Customer please share your order ID for further course of action
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+91 40 6060 2424
No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
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