Claimed

Apollo Pharmacy Complaints & Reviews

3.1
Updated: Mar 13, 2026
Complaints 2018
Resolved
1207
Unresolved
811
Contacts

File a complaint to Apollo Pharmacy

Having problems with Apollo Pharmacy?

File a complaint and get it resolved by Apollo Pharmacy customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Apollo Pharmacy reviews & complaints page 32

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
KABIR SEPAI
from Kolkata, West Bengal
Nov 16, 2017
Resolved
Report
Copy
Resolved

fake transaction

Address: Kolkata, West Bengal, 700103

Dear sir,
This is kabir sepai my gmail address is kabir. [protected]@gmail.com
Contact no. - [protected] this no. Attested by adhaar card.
My two transaction are completed for one billing amount rs. 160/-on paytm wallet payments.
This two transaction is deducted the same amount rs 160/-for one payment bill of apollo pharmacy counter shop, green park, kumrakhali, sonarpur station road.
Shop counter manager...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Atul Sai
from New Delhi, Delhi
Nov 10, 2017
Resolved
Report
Copy
Resolved

excess amount charged

Address: New Delhi, Delhi, 011
Website: www.consumercomplaints.in/new_complaint

Hello team,
I purchased proluton depot injection 250mg from your vikas marg laxmi nagar delhi store towards bill no.11006mb0010396 and 11006cs0237420 as on 06.11.17 and 09.11.17 respectively and they charges rs. 210/- and rs. 143/- respectively for that.
The same i told them they denied to accept their error.

Both injections have the same batch numbers so please check and provide me difference amount asap. br...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Bosey
from Bengaluru, Karnataka
Nov 10, 2017
Resolved
Report
Copy
Resolved

never willing to give home delivery

Address: Kolkata, West Bengal, 700017

I live less than 1 minute walkfrom apollo pharmacy karaya road, park circus kolkata. I used to buy my medicine regularly from this store till last week. I needed insulin urgently and called them at 10 pm and asked them to deliver one pen and cartridge to my residence but he refused saying he had to go home and it was late. I requested saying he could close the shop and on the way home drop the medicine but he had same excuse. I am suffering...
Helpful
Found this helpful?
Write a comment
Report
Copy
U
uk_stanlean
from Kulittalai, Tamil Nadu
Nov 7, 2017
Resolved
Report
Copy
Resolved

not providing needed tablet

Address: Vellore, Tamil Nadu

I am dr karthikeyan.. Working in govt hosp.. I send my wife to buy tablet liofen 10mg as i had persistent hiccups.. They told they will give only 10 tablet but i need only 4.. They refused to me four tablet.. We came without buying drugs.. Kindly take necessary action as this should not happen to anyone especially poor people with less money.. Who are they to decide how much tablet we should buy.. Waiting for good reply.. My mobile number...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
suvrojit
from Kolkata, West Bengal
Nov 5, 2017
Resolved
Report
Copy
Resolved

rules of discount

Address: Chennai, Tamil Nadu, 700094

Hello,

This complaint is regarding the terms and conditions of corporate discounts that certain corporate employees can obtain from appollo pharmacy. On many occasions in hyderabad and kolkata, i have received corporate discount upon telling my employee id no but when i told the same to the appollo pharmacy branch in chak garia, kolkata, i was told i need to produc the physical id card. Nobody has ever asked for that before....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sudhams
from Bengaluru, Karnataka
Oct 28, 2017
Resolved
Report
Copy
Resolved

pharmacy guy careless behavior and cheating people without giving bill.

Address: 560032

Hi team,

I have a complaint to be made regarding the purchase that i made in apollo pharmacy. I went to the cbi road pharmacy in banglore 560032. I went there and ordered medicine of 728/- i have made payment with airtel money because there is a offer of digital thermometer. Person who is in pharmacy has not given the thermometer saying he does not have stock. I asked write on the bill that "you dont have stock, come collect...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vilas 1
from Pune, Maharashtra
Oct 9, 2017
Resolved
Report
Copy
Resolved

received china (prc) item

Address: 411048
Website: Apollo

I am regular customer of apollo pharmacy at kondhawa pune and however had purchased first aid kit and compressure nebulizer today but these items are made in china.
Actually was expecting indian items where have received china items want to know why we are not getting indian items in medical shops? I would have been more happy if received indian items....
Helpful
Found this helpful?
1 Comment
Report
Copy
K
KIRITKUMAR KIRITKUMAR
from Mumbai, Maharashtra
Oct 9, 2017
Resolved
Report
Copy
Resolved

bill invoice

Address: 380058

Dear sir
We are your regular customers. We purchase medicines from your south bopal branch gala gymkhana rd ahmedabad.
The invoices are not visible due to printer problem. I had talked to concern persons but company is not providing printer, reply received.
Though no other complaint except printer not working. We have no produce bill to insurance co and they return the bills reasoning the same.
Please arrange...
Helpful
Found this helpful?
4 Comments
Report
Copy
V
vjonnala
from Addanki, Andhra Pradesh
Sep 22, 2017
Resolved
Report
Copy
Resolved

not giving correct medicine

Address: 508207

I am getting medicine every month for my mother from apollo pharma in miryalguda, nalgonda dist.
3 months back, they gave different medicine. I gave complaint to apollo but they didn't take any
Action. Yesterday they did the same thing. They deliver different medicine. Luckily we r able to
Find that those r different medicines.
Please don’t order are take medicines from there. God knows what they are giving...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Anand anu
from Mumbai, Maharashtra
Sep 12, 2017
Resolved
Report
Copy
Resolved

blood glucose monitoring system device faulty

Address: Dharwad, Karnataka, 580021
Website: Device

Had purchased blood glucose monitoring system device 1 year back on apollo pharmacy. It's a apollo pharmacy product mentioned in image below. The customer care or medicine shop isn't responding to take it back. Since i've 2years warranty i'm going to consumer court regarding it. Ders no refund nor exchange. The product is discontinued it seems....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Madhusmita Kunal Swain
from Gudivada, Andhra Pradesh
Sep 11, 2017
Resolved
Report
Copy
Resolved

misleading information about home delivery

Address: 500016

As i was suffering from fever 102f i called up apollo customer care to send me medicine. The day before i. E on 10th sept '17 i had purchased medicine for dry cough. Today when i asked them to send medicine they are saying bill should be atleast amount to rs.200 or else we can't deliver it. It's something very mis leading. When you claim to do a free home delivery you should irrespective of the amount....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mnrajapollo
from Hyderabad, Telangana
Sep 3, 2017
Resolved
Report
Copy
Resolved

medicine not given by pharmacy of shalivahana nagar

I had prescription of dated feb 2016. My doctor prescribed 2 years course of medicine. It was also mentioned in prescription. So it was valid till feb 2018. But pharmacy person's not given medicine to me. I was talked yesterday night with your customer care person's named as maheswari & swetha. But they were not helped to me. The same thing was discussed with my doctor, he said that to me take the letter for prescription was not valid from...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jainesh Mistry
from Mumbai, Maharashtra
Aug 31, 2017
Resolved
Report
Copy
Resolved

complain about surat adajan shop

Address: 395009

This is to inform you yesterday i have visited appolo medical store which is located in adajan surat for buy mosquito refil but same time sufficient cash is not available with me but i have my credit card so i recceomanded to pay my payment through my credit card so what they replied they said we can accept payment via credit card only if you are purchase more than 200rs otherwise we can not accept card,
So here i would like to ask...
Helpful
Found this helpful?
Write a comment
Report
Copy
L
Lucky Varma
from Mumbai, Maharashtra
Aug 31, 2017
Resolved
Report
Copy
Resolved

hot water bag

Address: 517501

I have purchased apollo hot water bag of rs.700 from apollo pharmacy in tirupathi kotakommal street branch before 7 months. But that hot water bag is not good, water is getting leaking and not getting heat what should i do with that hot water bag. Please take it return and give us new one. Please do the needful. Apollo is giving this fake products with high cost.
Cost is 700rs....
Helpful
Found this helpful?
1 Comment
Report
Copy
S
sanjayraajan
from Chennai, Tamil Nadu
Aug 22, 2017
Resolved
Report
Copy
Resolved

debit card billing issue

Address: Chennai, Tamil Nadu, 600023

Dear apollo pharmacy

Doi - 12 august 2017
Client # - [protected]

Description - i am apollo customer and purchasing medicine for more than 4 years. I am very much satisfied with the products and service providing by the apollo pharmacy and most our home consumer products are also ap.

On the above mentioned date i have purchased medicine and swiped my debit card and the girl (New named k....
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Krishh1234
from Tumsar, Maharashtra
Aug 8, 2017
Resolved
Report
Copy
Resolved

miss behavior/not issue bill

Address: South Goa, Goa, 403802
Website: [email protected]

My self harikrishna working as a police officer at vasco da gama goa, sir on dated 08-08-17 i purchased zybron syrup and crocin cold tab at apollo pharmacy vasco, total amount is 90 rupees, but seller refuse for discount on my apollo card and even he doesn't give me bill, this is 2nd time he is doing this type and always he fights with customer, earlier also i submitted complaint against him but no action will be taken, please issue me above...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Durgaprasad Kola
from Hyderabad, Telangana
Aug 6, 2017
Resolved
Report
Copy
Resolved

lack of proper maintenance of coins

Address: 533429

It very unfortunate to bring your notice that one of your pharmacy at yeleswaram branch is not maintained proper coins for exchange and forcing to take other items which is not unnecessary for customers, it is very much inconvenience to customers, which is may damage your good businesses. This has happened to me various time in the same store. Kindly take necessary action. Tq...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Delighted man
from Gudivada, Andhra Pradesh
Jul 30, 2017
Resolved
Report
Copy
Resolved

apollo guntakal not taking return tablets

Address: Anantapur, Andhra Pradesh, 515801

Sir apollo pharmacy in guntakal are not taking my tablets back that i have not used.
The pharmacy's staff are not kind.
They are saying some invalid reasons to take back the which i have purchased 10 days back.
They are talking rudely to the customers.
Please look at this matter.
Sir they are taking the money while purchasing and not taking return tablets...
Helpful
Found this helpful?
3 Comments
Report
Copy
A
anurag1421
from Kannauj, Uttar Pradesh
Jul 27, 2017
Resolved
Report
Copy
Resolved

unprofessional and rude behavior of staff

Address: Jaipur, Rajasthan, 302021

With heavy heart and sad to write a complaint letter to brand like apollo pharmacy. We visited the shop because of its brand in the market, today i visited the shop with my wife for our monthly usage medicines in order to get the same we had visited twice the shop due to non availability of it, on the visit i found that 2 shop keeper of nursery circle vaishali nagar jaipur branch is behaving very rudely to one of the customer who had visted...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
prithwijit
from Hyderabad, Telangana
Jul 22, 2017
Resolved
Report
Copy
Resolved

providing sleeping pills without prescription

Address: Hyderabad, Andhra Pradesh, 500081

Hello team,

All the apollo pharmacy with in hyderabad (Especially in hitech city) were providing sleeping pills to any of the customers without prescription.

It's been observed whenever customers placing an order through call or visiting the store purchasing the orders in bulk. At these cases pharmacy guys giving the sleeping pills like restyl, trika without any kind of prescription as the customers purchasing...
Helpful
Found this helpful?
Write a comment
Report
Copy