[Resolved] Apollo Tyres — 2 tyres of variant -195/55 r16 both front and rear positioned at driver side (right side) had side wall bulges. just driven 10000 kms in one ye | |||||
I own maruti baleno, which i purchased last year on nov28 -2017. Distance driven is 10000kms. Recently, i have noticed side wall bulges/bubble on both the tyres at driver side (Both front & rear tyres). It happened when i had covered 750 km distance stretch small long trip, covered almost entirely national highway roads. And i can assure that i have driven my car in safe speed very cautiously. There is no scope of being having a high impact during this trip as my whole trip covered national highways roads. Sooner i realised this issue, notified it to apollo service engineer via warranty dept from locally authorised service workshop. Service engineer came to the service centre and made a detail examination. He told the side bulge issue might be caused due to the high impact of tyres with sharp potholes and it does not fall under manufacturer defect. So the claim will not be accepted. In his report, he mentioned that the tyres tread depleted only 18%. So almost ~82% of tyres tread is still usable. Indeed, my both tyres condition is very decent. 1q) my foremost question to apollo is only 18 % depleted tyre tread is very prone to have such kind of impact bulges what if the tyre's tread depleted more than 40- 50%? That means tyres would have been burst on such impacts and would have been a life threat to car riders. It is evident that we, consumers are risking our lives by relying on these apollo tyre manufacturer. Apollo should be answerable for these key safety issues. Either the tyres that were provided originally in my car is having a manufacturing defect or apollo is not following quality standards in the tyre manufacturing. Also, if apollo finds the main issue is due to indian road standards, then apollo should have been opposed or recommended maruti nexa baleno manufacturer not to use this kind of tyres 195/55 r16 in baleno vehicles. I request you to please look into the matter and do the needful to replace the tyres. Best regards, Mailtoc. [protected]@gmail.com Was this information helpful? | |||||
Feb 13, 2019 Complaint marked as Resolved Apollo had given discounted Tyres as a resolution and completely satisfied with this adjustment Apollo Tyres customer support has been notified about the posted complaint. Verified Support Jan 24, 2019 Apollo Tyres Customer Care's response Dear sir, We are happy to help you! Request you to share your contact number and suitable time to call you. Regard, Apollo Tyres | |||||
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