Apollo Tyres Complaints & Reviews

It Was A Very Bad Experience With Apollo Tyres Where I Am
not Not Able Claim On Brand New Tyre Which Is Only 5 Months Old And Ran Only 3125 Kilometers.
- I Bought Kia Sonet Car I Was Travelling On Gurgaon - Sohna Highway With My SONET, While I Was Driving On Highway Suddenly I Heard A Tyre Burst Sound Which Was Very Scary .After Checking I Realized One Of The Front Tyre Got Busted, I Was Amazed That It Happened With Me On The Highway Which Is Really Not Acceptable From One Of The Branded Company Tyres Like Apollo.As There Is A Small Cut Happened On The Left Hand Side Tyre.

After This Incident I Have Contacted Apollo Customer Care as well as KIA And Logged A Case For Tyre Claim, But The Response From The Apollo Is Very Pathetic, No Body Asked About The Situation All They Did Is Sending Technical Tyre Inspection Report And Rejecting My Claim.

Here Is My Questions To Apollo :
1. Is Apollo Tyres Are That Sensitive To The Highway? Can’t It Bear The Load On The Highway?

2. If At 3100 Km Tyre Is Doing This . Than There Is An Issue ?

3. Can’t We Take Our Car Out On Road Just Because We Are Using Apollo Tyres ?

I’m Writing This Mail To You Expecting Some Sort Of Satisfactory Solution On This Problem, Below Is The Complaint No.
TC[protected]

Even after a week of This complaint I didnt get any sort of support or solution from Kia as well as Apollo tyres
@apollotyres @KiaInd

This is not accepted from such big brands .
Please support @KiaInd

It was a very bad experience with Apollo Tyres where I am not able claim on Brand New tyre Which is only 5 months old and ran only 3125 kilometers.
- I bought Kia Sonet 2021 car unfortunately few days back I was travelling on Gurgaon - Sohna highway with my SONET, while I was driving bon highway suddenly I heard a tyre burst sound which was very scary .After checking I realized one of the front tyre got busted, I was amazed that it happened with me on the highway which is really not acceptable from one of the branded company tyres like Apollo.As there is a small cut happened on the left top button side ( not on the tyre sidewall ).

After this incident I have contacted Apollo customer care and logged a case for tyre claim, but the response from the Apollo is very pathetic, no body asked about the situation all they did is sending technical tyre inspection report and rejecting my claim.

Here is my questions to Apollo :
1. Is Apollo tyres are that sensitive to the Highway? Can’t it bear the load on the highway?

2. If at 3100 km tyre is doing this . Than there is an issue ?

3. Can’t we take our car out on road just because we are using Apollo tyres ?

I’m writing this mail to you expecting some sort of satisfactory solution on this problem, below is the Digital inspection report index no.
DIR index no. RBU01HR[protected]HR26EM6298

Regards
Mayank
[protected]

I bought 2 apollo tyres10 months ago, it is crumbling all around like thread

Sir I have purchased Apollo tyre for my bike in September 2020 and it's been 8 months and the tyre got multiple air leaks. The air leaks occurs on the side of bikes wheel and tyre. So I have contacted the dealer for exchanging the tyre but they said it does not come under there warranty however the tyre comes with unconditional 1 year warranty but then also they rejected the tyre to be replaced so pls help me with this...

It was a very bad experience with Apollo Tyres where I am not able claim on Brand New tyre Which is only 45 days old and ran only 450+ kilometers.
- I bought CRETA 2021 car 45 days back, unfortunately 2days back I was travelling on a muddy road with my CRETA and on my way I have to cross many potholes which is expected on the mud road, while crossing one of the potholes suddenly I heard a tyre burst sound which was very scarily. After checking we realized one of the front tyre got busted on small pothole which is really not acceptable from one of the branded company tyres like Apollo.As there is a small cut happened on the left top button side ( not on the tyre sidewall ).

After this incident I have contacted Apollo customer care and logged a case for tyre claim, but the response from the Apollo is very pathetic, no body asked about the situation all they did is sending technical tyre inspection report and rejecting my claim.

Here is my questions to Apollo :
1. Is Apollo tyres are that sensitive to the potholes? Can’t it bear the load on the muddy ways ?
2. Why it was mentioned that the cut is on the sidewall? that actual cut is happened on the top above the side wall ?
3. Can’t we take our car on the bad road just because we are using Apollo tyres ?

I’m writing this mail to you expecting some sort of satisfactory solution on this problem, below is the case numbers logged on this issue for your reference.
Initial complaint number with Apollo : TC[protected]
Escalated complaint number with Apollo: TC[protected]

I purchased new Creta having Apollo tyres and one of them alnac 4g cuted itself and not entaintained by Apollo tyres.

Dear sir/madam
I am not satisfied this Order item
Order number [protected]
Please replace items this item not My Ordered .any mistake your side so change my items???
not contacts for Pickrr coustomer number
Afajal ansari
mobile number [protected]/[protected]@gmail.com

Hello sir/madam i having hyndai nios which i bought december 2021 but now tyre was bulging out kindly replace the tyre with the warranty. Thank you

Sir Im Rajendran i purchased A set of apollo tyre from MA tyre Trichy before 25 days. When i take my vehicle to TVS service center they told that front side right tyre got air issues... So i consulted tyre dealers in my native. They advised me to raise a replacement complaint. Then i contacted the MA tyre where i purchased, they raised a complaint but my complaint got rejected by bala ( complaint analyst)in 2 days. Hes saying that run with the complaint If anything happens we will change it.As our LPG gas vehicle is running in IOCL contract . As the tyre is fault its a serious issue that public live matters and its an offend to run with the central government contract. So i kindly request you to take an action for your customers trust. so please replace the tyre and solve the issue.

Hi Team,

I have purchased a new car, I was travelling on Yamuna expressway using this Car. During that journey, I noticed that there was a cut on the front left tyre. This was really scary and insecure . When I raised this complaint to Apollo, they denied to replace the tyre and are not ready to take the responsibility.

Please take a action ASAP.

Hi Team,

I have purchased a new car, I was travelling on Yamuna expressway using this Car. During that journey, I noticed that there was a cut on the front left tyre. This was really scary and insecure . When I raised this complaint to Apollo, they denied to replace the tyre and are not ready to take the responsibility.

Please take a action ASAP.

Hi Team,

I have purchased a new car, I was travelling on Yamuna expressway using this Car. During that journey, I noticed that there was a cut on the front left tyre. This was really scary and insecure . When I raised this complaint to Apollo, they denied to replace the tyre and are not ready to take the responsibility.

Please take a action ASAP.

Sir

I have changed tyres in my bike and now it comes air the said tyres hence it is requested to change it and give me new tyres from your company

Thanking you

Purchased 2 tyres APOLLO 215 /60 R16 ALNAC 4GS for my Brezza on 24-NOV-20 from M/s.Velocity Ludhiana
One of the tyre gets bursted during drive on NH-1 Ludhiana- Doraha highway on 11-JAN-21.
on next day (12-JAN-21) M/S.Velocity accepted the bursted tyre after thorough inspection of tyre and rim, and confirmed its replacement on pro rata basis.
After about 6-7 days M/S.Velocity informed that the claim is approved by Apollo but the fresh tyre is not in stock.
I took regular followup with M/S.Velocity to get my replaced tyre, but all ended up on 5-FEB-21, when M/S. Velocity refused to replace the tyre and handed overclaim refusal letter by Apollo.
Apollo said "the complaint does not relate to manufacturing defect or material related failure"

It is surely a material related failure...microscopic examination will prove it...there is no clue of sharp insertion (as excused by Velocity)...the bursted area is irregular...

COMPLAINT RECIPT NO.-[protected]
TREAD WEAR-11.79%

Hardeep Randhawa
[protected]

I bought Apollo tyres 9 months back, it is swelled. If I return that, they say it wont cover under warrenty.
FRUSTATED
WORST TYRES, NEVER BUY THESE.

I purchased Baleno car on 1st Jan'20 and Tyre got damaged in Dec'20 and, raised to complaint to NEXA service center then they contacted Apollo Tyre for this. Apollo Tyre rejected the claim at that time and NEXA took 40% from me and given the new Tyre.

in first week of Jan'21 two Tyre got punctured and unable to repaired. I contacted NEXA and also to Apollo Customer Service care. Out of these two one is OEM fitted and second was replaced one.

Apollo care told that will replace only one Tyre of OEM and NEXA replaced Tyre can't be covered by us.

Please look into this how Tyre can be bad within 15 days and Why initially Apollo refused for replacement.

Need urgent solution on this.

I took a 90/90 12 apollo actizip tyre which get large bubbles in one year to gugani tyres, Bhubaneswar on 6th january 2021. They told me i will get a new tyre within 7 days. But as i did not get any notification about my tyre i just complaint about it in apollo service centre. I had also contacted gugnani tyres before this. So i got call back from apollo service center guy who was saying they have not get any queries regarding my tyre. He just asked details regarding tyre but saying they have not got the tyre. I again confirmed it from gugnani tyre also they are saying they have sent the tyre to company with in 2 day after i submitted.
I just want a tyre back . If my problem won't resolve i will complain your higher authority, your CEO/ MD etc regarding this issue.
Take immediate action on gugnani tyres and the service centre guy.
Service centre guy contact no. [protected] (He had contacted me 2 times and more.)
Gugnani tyres - [protected] (they had given me this no.)
Tyre sl no. - K2018
Complain docket no- 9354
Forward this to your MD
Contact me on [protected]

I purcahsed a ciaz in 2018 and now my front tyre have a small cap like a addition. This is manufacturing mistake but apollo reject my complaint . My old complaint no is [protected]. Please resolve my complaint. This is very wrong.

It was a very bad experience with Apollo Tyres where I am not able claim on Brand New tyre Which is under warranty. I Have Baleno Car which i bought last year and im facing issue in Tyre. and this tyre ran only 16k Km as am Facing Bubbles issue on Tyres. now apollo Company rejected My Claim due to tyre budged reason which is completely not acceptable. as thier executive Mr. katthik not even coming for quality check or understand the issue. and local dealer has done the check finally and as per Apollo Tyre executive instruction he just raised a complaint and rejected.

Lakshmi Narayana
[protected]

Hello,
I puchased a pair of Apollo 4G 175/65/15 tyre for my car on 20.11/2020 . The car is used only for personal purpose . One tyre cut within 15 days of purchase. I contacted the vendor and he replied that tyre didn't have any warranty in this case .

I wonder while purchasing the Tyre, apollo and their authorised vendor told me about uncoditional warranty for 5 years, but when the tyre cut with in 15 days they refused everything. On my request, he sent the tyre to Apollo for replacement but the same was rejected.

I need to know from the company that what kind of material they used that their product didn't last for 15 days.

I am requested once again that, kindly do the needful and replace my Tyre asap.

Thanks
Ashish Goyal
Email;[protected]@gmail.com
M: [protected]
Vendor Name;- Bharat Tyre, Narnaul 123001