Apollo Tyres — complaint against replacement in warranty period

Address:	Amravati, Maharashtra, 444906
Website:	oppolo tyres

I have brought a new car from "ketan motors" which is hyundai company and the car model is "xcent (Disel)" on 24/11/2017. The registration no. Of the car is mh 27 bv 5351. Meter reading of the car is 11970 km till date. My car is having apollo amazer 3g maxx 165/65 r 14 79 h. On 23/07/18 the front right tyre got brust while i was travelling. I went to showroom and contact the customer care of apollo tyres on 23/07/2018. I register the complaint on 23/07/2018 but customer care register the complaint 0n 22/07/2018 by mistake of customer executive. My complaint no. Is "cdghwy44". Mr. Chandan kumar from nagpur he said no replacement due to operational hit to tyre thats why he denied the for them same..