Apollo Tyres — Complaint against the manufacturing defect in tyre.

Address:

Gurgaon

Dear Sir,
By the following letter of complaint, I would like to express my un-satisfaction with the product I have received. I have purchased Amazer 3G Maxx Apollo tyre, Size 165/65/R14, 3 in number on 31/08/2020 from Tyre Centre, khair nagar Meerut which came with 3 yrs warranty. After few days o[censored]se the air started leaking from from front left tyre. I had to refill the air every time I drove the car. I even got it checked by the mechanic and he said that there was no problem with the rim of the tyre. The tyre had some manufacturing defect.
Once while driving the tyre got flat out of the sudden may be due to lack of air and which also resulted in some damage to the tyre. Even it got bent somehow.
I called the customer care of Apollo but there was no support from them. They clearly refused and said that this damage is not covered under the warranty.
Kindly look into the matter.
I would appreciate it if you could organise to either repair the tyre or provide the new one by next week. As I am sure you can appreciate, I rely on my car for transport and apart from the inconvenience, this problem has also caused me to incur additional cost.
I look forward to settling this matter amicably. If, however, the matter is not satisfactorily resolved by 30.09.2020, I will consider taking further action to resolve the complaint through the due process of courts.

Yours faithfully
R Prashant Bhrigu
Mob No # [protected]