[Resolved] Apollo Tyres — new tyre (215/65/r16) damaged/punctured after driving for 4800 kms | |||||
I bought renault duster on 25th aug 2017 and its 22nd jan 2018. That is almost 5 months. I got this vehicle as i wanted to do long/off-road drives. To my surprise, i found one of my tyres got damaged/punctured when i was coming back to bengaluru from a trip to mysuru. I was at speed of 60 to 80 kph and was on the highway most of the times (No off-roading) I applied for tyre replacement and they sent back report stating following: "it is our motto to give customer satisfaction an outmost importance, however we find ourselves Unable to process your request for replacement under warranty period as the same doesn’t fall Within the prescribed parameters of warranty policy. I. E. Manufacturing defect." Its a pain to buy new tyres within 6 months of a new vehicle. I bought duster assuming i would be able to enjoy the strength but looks like apollo tyres is the weak point. I request for a tyre replacement. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Apollo Tyres customer support has been notified about the posted complaint. | |||||
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