[Resolved]  Apollo Tyres — No warranty claims provided.

Address:

Nagpur, Maharashtra, 440013

Hi, I bought a Maruti Suzuki Baleno Alpha Diesel (Reg No. MH31EU8686) on December 11, 2015.
At the time of first service my rear left Tyre had a cut, I had mentioned that on the service but nobody took it seriously, when I asked the dealer (Arya Cars) to look into the matter I was told to contact Apollo tyres, I told them it was the dealer I got the car through and I did not buy the tyres separately so I requested them to make appropriate arrangements. To which they agreed and said it will be done but after a day they refused saying we cannot do anything about it and you will have to deal with Apollo tyres directly.
I moved on. After 22000 kms one of the other tyres had an air bubble from outside for which I complained in another service, this time I got a call from Apollo tyres and they came to inspect the tyres. For the 2nd Tyre which had an air bubble they said they cannot do anything about it as its an external damage where in the tyres are not damaged externally it clearly looks to be a manufacturing defect. To which they said we cannot do anything about it.
About the 1st tyre they said we can give you partial claim and on the record sheet they mentioned the kms driven as 22000, I said it was during the first service that the Tyre was damaged(750kms approx.) They said this is what we can do. I requested them to do make the warranty terms clear as the car cannot only be driven on flat surfaces. I am very disappointed with the service and the product because of the service. I feel as if I have bought a local brand Tyre with no guarantee and no warranty.