Apollo Tyres — request for replacement of apollo tyre for baleno zeta

Address:

Pune, Maharashtra

Hi,

There is a bubble observed on the left side rear apollo tyre of my baleno zeta car which is under valid company warranty. Registration number of my car is mh 12 pc 3238. The car purchase date is april 28, 2017 and it has been since 5 mnths then the car is used with on road kilometers of 3921. It because of this valid warranty and unnoticed physical damage to the tyre like dislocation of threads etc., the understanding was to replace tyre without any cost. But after the inspection carried by apollo executive (Mr. Ninad parkhe, looking under pune division) the remark given was negative and request for tyre replacement was disappointingly rejected. The conduct of the executive was rude and conversation held by him was pathetic.

Thus would again urge you to focus on the request of tyre replacement decision and help in definite manner to resolve the issue at earliest. Also would ask for the delivery of new tyre through any of your mumbai dealer if the procedure of replacement takes longer duration as i resides at mumbai, kurla east.

Attached is the copy of inspection report for your reference.

Awaiting your much positive response on this.

Kind regards,

Vivek p. Punekar
[protected]@yahoo.com
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