Apple India — harassment and cheating attitude of aptronix, banjara hills, hyderabad

Address:	Hyderabad, Andhra Pradesh, 500032
Website:	aptronixindia.com/services.html

I gave my macbook pro for service on 16-nov-2017 and was told that mac had to be installed. As i had windows 7 installed on it earlier i was asked to bring the cd to install it too. After installing mac and collecting rs. 1, 180 i was told that the new version of mac doesn't support to install windows 7 by mr. Mahesh at this center and was asked to bring either win. 8 or 10.
On 18-dec-20187 when i took both wins 8 and 10 to be installed and called mr. Mahesh on 21-dec-2017 i am being informed that mac doesn't support both wins 8 and 10 and that i can collect the laptop.
I feel so cheated and harassed as mr. Mahesh even disconnected the phone when i was talking with him and said that i can raise a complaint against him and aptronix with anyone and no one can take action against them as they are part of apple.
They have not even returned my mac laptop when i asked to return it along with rs. 1, 180 because they couldn't install wins as per their commitment.
I feel both cheated and harassed by aptronix. He even said that i can go to the police station to file a complaint and said that no action can be initiated for them to not returning my laptop too.