Apple India — Want a new in the box ipad as replenishment of an old stock ipad I got which has manufacturing defect on the display

Address: HIG-2 double storey, Barra-2, Kanpur

Dot under the screen. I noticed it yesterday on 12 day of delivery because I had kept the ipad aside after using it for 2 days. The box looks beaten up and clearly old stock. Apple said they can repair or replace but it will come in a brown box. They refuse to provide a new replacement in a new box. I got the ipad delivery on 28/09/24 and today is 10/10/24. I expect a new in the box ipad replacement delivered.
+2 photos
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apple India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    1433
    Pending
    0
    Resolved
    102
    Apple India Phone
    +91 80 4045 5150
    Apple India Address
    19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore, Karnataka, India - 560001
    View all Apple India contact information