Apple iPhone — Manufacturing defect of iphone 14 promax display

Address: [email protected]. Registered address of APPLE INDIA PRIVATE LIMITED is 19th FLOOR, CONCORDE TOWER C, UB CITY, NO. 24, VITTAL MALLYA ROAD ,

Website: www.apple.com/in

Dear sir,
1. I bought an iphone 14 pro max 2 yrs ago on[protected]. My phone imei number is [protected], sl. No. Q9jv0t2m25.

2. I see horizontal lines on my display. We contacted apple service - i planet center in pondicherry, they accepted it as manufacturing defect and agreed to repair and replace at free of cost. They charged rs. 2500 as initial charges.

3. After two days they refused to replace the mobile display on free of cost as agreed earlier and they demand ₹ 40, 000 for repair*. Now they refused to return the initial chargers of rs. 2500 also.

We bought as iphones are known for their quality and robust system and can't fail in just two years. We were shocked as it failed due to manufacturing defect and poor-quality control measures of the company.

Since we handle the phone with utmost care one can see the condition of the phone as good as brand new.
So, we request you sir to take up the matter with the company for repair of the iphone or complete refund..

The apple company is telling they cannot do anything for this.

Regards
Sv nathan
[protected].