[Resolved]  Aqua Pure Plus India — no service, in spite of repeated follow up

Address:

Chennai, Tamil Nadu

Aqua Pure plus India ( www.Aquapureplus.com) has not attended to my complaint for the last 7 days. My complaint no. 20814 dt 07.03.2013. Their branch in adayar, chennai given in the website still is closed. Many of the phone nos given in the website is not working. Complaint mail written to the customer care is bouncing !!!!!... When i called for complaint they say 48 hours and that is on 07.03.2013... every day when i call twice thrice , the customer care telecallers give standard reply that it will be attended by evening. Last 3 days they tell they have put my complaint in emergency list... we do not know as to what does emergency in the companies parlance... The same company sent their engineers in 2 hours for receiving the AMC !!!. Even govt departments work more efficients and with great care.... CAVEAT EMPTOR AQUA PURE PLUS ELSE YOU WILL BE AT THE MERCY OF THE COMPANY.