[Resolved]  Aqua Pure Plus — aqua pure plus - water softener

Address:Chennai, Tamil Nadu, 600100

Pathetic service.

After installing about 1 month back, no one have come to even check if it is working or not.
The softner is not working and is not giving soft water.

I have raised formal complaint 15 days back and still following with the customer service to send the engineer. I would have made almost 100 calls to the sales person but no response. The only response is "i have told the engineer, engieer will come today etc" but nothing and noone have come.

I want their md phone no to escalate it and take back the product and provide me the money back.
Can someone send me the company's md mobile.

Pathetic service.
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Aug 6, 2021
Complaint marked as Resolved 
Aqua Pure Plus customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2020
Aqua Pure Plus Customer Care's response
We are Really very sorry for the unpleasant experience you had.please allow us to make it up to you as we believe in complete customer satisfaction.you can share your contact details via private message or at [protected]@aquapureplus.com . In alternatively you can contact us at [protected]. Regards, Team aquapureplus
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    Aqua Pure Plus Phone
    +91 98 4095 9698 [Madurai]
    +91 93 8053 3888 [Ulunderpet & Virudhachalam]
    +91 41 5131 2221 [Kallakurichi]
    Aqua Pure Plus Address
    No: 16/148, V.V. Koil Street, Thiruvaleeswar Nagar, Anna Nagar, Chennai, Tamil Nadu, India - 600040
    View all Aqua Pure Plus contact information